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Graciosa Resort - Biosphere Island Hotel

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Graciosa Resort - Biosphere Island Hotel

locationGraciosa Island, Azores

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About Graciosa Resort - Biosphere Island HotelAbout Graciosa Resort - Biosphere Island Hotel

Location

The city hotel is surrounded by green fields, vineyards and the blue sea. Guests will find shops, bars and restaurants in the centre of Santa Cruz, approximately 1.5 km from the business hotel. Praia and its beach is around 10 km from the airport hotel and other nearby places of interest include Furna do Enxofre (20 km away), Carapacho lighthouse (15 km away) and the islet of Baleia (10 km away).

Facility

The property includes 6 villas/houses as well as 52 rooms, including 2 suites and 43 double rooms. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Parking spaces are available to guests travelling by car. Other services include a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe and a minibar are also available. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has non-smoking rooms and smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. A sun terrace, sun loungers, and parasols are available. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking and horse riding are available. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, callisthenics and aerobics. A spa and a sauna are available in the wellness area. Children are well looked after in the kids' club.

Meals

The dining area includes a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Catering options include bed and breakfast, half board and full board. Breakfast gives guests plenty of delicious reasons to get out of bed in the morning. Lunch (a set menu) and dinner (à la carte) offer plenty of variety. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Graciosa Resort - Biosphere Island Hotel Amenities at Graciosa Resort - Biosphere Island Hotel

  • Facilities

    • -

      24-hour check-in

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      24-hour reception

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Car Park

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      Conference Room

    • -

      Currency Exchange

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      Disability-friendly

    • -

      Hotel Safe

    • -

      Kids Club

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

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      Playground

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

    • -

      Shops

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      Small supermarket

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      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

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      Hand sanitiser

    • -

      Health checks on staff

    • -

      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

    • -

      Protective hygiene screens

    • -

      Protective masks for guests

    • -

      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      à la carte Dinner

    • -

      Full Board

    • -

      Half Board

    • -

      Set menu lunch

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Gym

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      Horse Riding

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      Jacuzzi

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      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Parasols

    • -

      Sauna

    • -

      Sun loungers

    • -

      Sun terrace

    • -

      Table Tennis

LocationLocation

Around this property:

Sea

200 m

City Centre

1 km

Tourist Centre

1 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

63

Very Good

54

Average

15

Poor

2

Terrible

1

Recent Reviews: 135

  • User:Judy K

    Trip type: Couples

    Comfy stay in Graciosa

    rating04 Nov 2023

    The hotel is so nice, clean, quiet, equipped, staff friendly. There were not a lot of guests and hotel restaurant is open only for breakfast since winter is approaching but we had a good time...

  • User:Rombauerrhoadies

    Trip type:

    Sad experience

    rating15 Sept 2023

    Arrived early around noon and were told we could not have our room until 4. They said they were full and vey busy. Hotel was empty for the 2 days we were there.they gave us a room overlooking the...

  • User:thais k

    Trip type: Solo travel

    Mismanagement

    rating19 Nov 2019

    When Amoma went out of business I contacted the hotel about my booking and received a confirmation that my booking was secured by another company. When arriving there was no booking. They tried to...

  • User:drchrysc

    Trip type: Business

    GRACIOSA 2019

    rating18 Oct 2019

    RETURNED AFTER 4 YRS ABSENCE TO FACE A NEWLY CHANGED MANAGEMENT, staff always attentive, food acceptable considering our whole package for a week. Nothing to complain about, but the hotel is in...

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