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Mercure Warszawa Grand

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Mercure Warszawa Grand

locationPoland, Warsaw

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About  Mercure Warszawa GrandAbout Mercure Warszawa Grand

Location

This hotel is located directly in Warsaw's city centre, about 1 km from the central railway station (Warszawa Centralna). It takes just a few minutes to get to the historic Old Town, the Royal Palace and the Opera House. These are easily reached either on foot or on public transport. An abundance of shops and other entertainment venues are to be found in the immediate vicinity. Okęcie Airport is reached within approximately 20 minutes.

Facility

The hotel welcomes guests in a 10-storey building with a lift and 158 non-smoking rooms. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Children can enjoy the playground. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry, a page service and a hotel shuttle bus. Complimentary newspapers are available. A business centre with fax machine and photocopier is available.

Rooms

Rooms feature a living area, a kitchen and a bathroom. Air conditioning and central heating ensure comfortable temperatures. All rooms are carpeted and include a double bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and smoking rooms.

Sport

A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including a gym, billiards, aerobics, a sauna, a beauty salon and massage treatments. Additional leisure activities include a dance club, a casino and a nightclub.

Meals

Dining facilities include a dining room, a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Breakfast and lunch are served every day. Diet meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

 Amenities at Mercure Warszawa Grand Amenities at Mercure Warszawa Grand

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Casino

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Games room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Nightclub

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      Pets

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      Playground

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Wifi

  • Hygiene

    • -

      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Gym

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      Massage

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      Sauna

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

Around this property:

City Centre

300 m

Restaurants

300 m

Public Transport

300 m

Shopping opportunities

300 m

Train Station

1.5 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

1572

Very Good

1090

Average

222

Poor

44

Terrible

30

Recent Reviews: 2958

  • User:RaviA651

    Trip type:

    Average 3 star hotel

    rating28 Oct 2025

    Centrally located. Neat and clean Staff could be more friendly Basic good variety for breakfast Walk to Old town in 20 minutes
  • User:bradley p

    Trip type:

    Fantastic Staff

    rating08 Oct 2025

    My experience in the Mercure Hotel has been fantastic. I would especially like to highlight two members of staff Beata and Rusiana who went above and beyond in order to help me out with various...
  • User:Edward L

    Trip type:

    Mercure Warsaw Grand at city center

    rating07 Oct 2025

    I had one week of conferences with my company, Airbus. I would like to thank the all hotel staff for their professional duties and for welcome us, feeling like at home. The rooms and the lobby...
  • User:Margie G

    Trip type:

    Great Customer Experience by Patricia

    rating01 Oct 2025

    5!!! Patricia is a true ambassador for the customer experience. I inadvertently left my converter, in today’s world, this is a true emergency!! Patricia took time to build a solution for me...

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