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Copthorne Hotel and Resort Queenstown Lakefront

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Copthorne Hotel and Resort Queenstown Lakefront

locationQueenstown, Otago- Queenstown

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About Copthorne Hotel and Resort Queenstown LakefrontAbout Copthorne Hotel and Resort Queenstown Lakefront

Location

This hotel is located in Queenstown. The nearest airport is Queenstown (ZQN).

Facility

The hotel has a lift and features 240 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services include a 24-hour security service, medical assistance, room service, an alarm call service, a laundry service and a coin-operated laundry. Travellers with bicycles can make use of the on-site bicycle storage area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with central heating and a fan. A balcony is among the standard features of some rooms. All rooms are carpeted and have a double bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. The daily newspaper is laid out for guests in the the rooms. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, fishing, horse riding, skiing, a spa and hiking. Additional amenities include an entertainment programme for children with a number of fun activities.

Meals

Various dining options are available, including a restaurant, a dining room, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. Alcoholic beverages are available.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Copthorne Hotel and Resort Queenstown Lakefront Amenities at Copthorne Hotel and Resort Queenstown Lakefront

  • Facilities

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Children's Entertainment

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      Cycling/Mountain Biking

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      Horse Riding

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      Jacuzzi

LocationLocation

Map preview

Around this property:

Centre

1 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

257

Very Good

473

Average

271

Poor

99

Terrible

52

Recent Reviews: 1152

  • User:Mansi G

    Trip type:

    Unpleasant Experience - Misleading Garden View & Poor Room Conditions

    rating24 May 2026

    Bad experience overall. They assigned me a basement room with a strong unpleasant smell, as if it had been closed for many days without ventilation. I booked this room specifically because it was...

  • User:Kate_CHCH_NZ

    Trip type:

    Avoid

    rating14 May 2026

    Dated hotel. My shower blocked up and filled up the bathtub as soon as it turned on. A mouldy bath mat was hung over the bath and there was no toilet brush. The iron and hairdryer looked like they...

  • User:X7931CKmikec

    Trip type:

    Peaceful Hotel

    rating21 Apr 2026

    This property is very peaceful with close proximity to the village of Queenstown. Any easy stroll to where the action is. The hotel is decorated nicely and the staff are very friendly and welcoming.

  • User:LindaH7071

    Trip type:

    Chaotic hotel and not very clean

    rating19 Feb 2026

    Arrived after four pm and our room wasn’t ready. Reception didn’t tell us so we hauled our cases down steps to the room to find out.Thought we’d wait in the bar but that didn’t open until 5pm. When...

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