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The Spencer Hotel

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The Spencer Hotel

locationNew Zealand, Auckland

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About  The Spencer HotelAbout The Spencer Hotel

Location

This hotel is located on Auckland's North Shore, minutes from Auckland's central business district and just a short walk to all the excitement of the seaside suburb of Takapuna.

Facility

176 suites and 72 studios are located on 20 storeys and can be reached by 3 lifts. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, medical assistance, translation services, room service, a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine. Lectures, presentations and meetings can be held in one of the 5 conference rooms.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. Rooms have a queen-size bed or a king-size bed. A safe, a minibar and a desk are also available. There is a fully-equipped kitchenette with a refrigerator, mini fridge, microwave and tea/coffee station. There is also a washing machine and an ironing set. A telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and 248 non-smoking rooms.

Sport

Guests can enjoy a refreshing swim in the outdoor pool area. The sun loungers are perfect for soaking up some sun. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the complex, including tennis, bocce, golf, a gym, aerobics, a spa and a sauna. A casino offers fun and entertainment.

Meals

Various dining options are available, including a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A delicious breakfast provides energy for the rest of the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The complex accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

 Amenities at The Spencer Hotel Amenities at The Spencer Hotel

  • Facilities

    • -

      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Casino

    • -

      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

    • -

      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      Packaged meals

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      Protective equipment for employees

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Bocce

    • -

      Golf

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      Gym

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      Indoor Pool

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      Jacuzzi

    • -

      Outdoor Pool(s)

    • -

      Sauna

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      Sun loungers

    • -

      Tennis

LocationLocation

Around this property:

City Centre

400 m

Beach

400 m

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

331

Very Good

357

Average

153

Poor

48

Terrible

35

Recent Reviews: 924

  • User:bech7

    Trip type:

    No pool

    rating20 Oct 2025

    Friendly staff at reception. No onsite restaurant anymore but we knew that before arriving. Sadly the spa was not working. And now there’s a sign saying the pool will be out of service for 6 weeks...
  • User:Maria F

    Trip type:

    2 star service

    rating30 Sept 2025

    Please note, this is NOT a four star hotel! It is a maximum of a 2 star hotel. There are no dining facilities, no shop to even buy a bottle of water. They do not service rooms every day, mine was...
  • User:Katrina P

    Trip type: Family

    Great location, comfy, clean, quiet and a great view

    rating13 Apr 2025

    Great location. Clean and functional rooms. Friendly staff. We had a mother daughter mini break. Lovely double room with a balcony and view over the Waitemata harbour. Quiet surroundings...
  • User:Surprisendelight

    Trip type:

    Don’t check in

    rating14 Dec 2024

    Disgusting smell in the room on the 3rd level. Smelt like an Asian fish market. Bathroom was tiny, broken tiles, wobbly toilet. Beds were old looking. We checked out 1/2 an hour after check in. Avoid...

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