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Heritage Auckland Wing & Tower Wing

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Heritage Auckland Wing & Tower Wing

locationNew Zealand, Auckland

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About Heritage Auckland Wing & Tower WingAbout Heritage Auckland Wing & Tower Wing

Location

This hotel is perfectly positioned, overlooking the sparkling Waitemata Harbour and the excitement of the Viaduct harbour. Situated within the heart of Auckland's business district, it is within walking distance of the city's many attractions including the Sky Tower, Casino, the shops of Queen Street and Auckland's finest cafés and restaurants. Britomart bus and train stations are 100 m from the business hotel.

Facility

273 non-smoking rooms are available to guests in a 7-storey main building and a 12-storey auxiliary building. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access (for a fee) is provided in public areas. The tour desk offers assistance with booking excursions. The apartment hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and 5 lifts. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, room service (for a fee), a laundry service and a hairdresser. The business centre is on hand for guests' business requirements and provides a fax machine. Lectures, presentations and meetings can be held in one of the 12 conference rooms.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Guests can relax on the balcony or terrace. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. For self-catering guests, there is a well-equipped kitchenette with a refrigerator, mini fridge, stovetop, microwave, tea/coffee station and oven. There is also a washing machine and an ironing set. A direct dial telephone, a television with satellite/cable channels, a radio, a DVD player and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A turndown service provides guests with additional comfort in the evening hours. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.

Sport

Guests can taking a refreshing dip or just relax in the pool complex, which includes indoor and outdoor areas. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A terrace with sun loungers and parasols is available. For guests who wish to keep active, cycling/mountain biking, tennis and fishing are available. Water sports enthusiasts can enjoy windsurfing, canoeing and diving. Sport and leisure facilities at the hotel include a gym and callisthenics. There is a wellness area with a spa, a sauna, a steam bath and a solarium. Subject to charge: massage treatments.

Meals

Dining facilities include a dining room, a café and a bar. The non-smoking restaurant provides high chairs for children. The apartment hotel offers a wide range of catering options. Bed and breakfast and all-inclusive can be booked. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Heritage Auckland Wing & Tower Wing Amenities at Heritage Auckland Wing & Tower Wing

  • Facilities

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      24-hour reception

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      Air conditioning

    • -

      Bar(s)

    • -

      Café

    • -

      Car Park

    • -

      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

    • -

      Garage

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for guests

    • -

      Protective masks for guests

    • -

      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      All inclusive

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      Breakfast Buffet

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      Continental Breakfast

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Canoe

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      Cycling/Mountain Biking

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      Diving

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Outdoor Pool(s)

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      Parasols

    • -

      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

    • -

      Tennis

    • -

      Windsurfing

LocationLocation

Around this property:

Bars / Pubs

20 m

Shopping opportunities

50 m

City Centre

50 m

Train Station

100 m

Public Transport

100 m

Bus Station

100 m

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

1092

Very Good

835

Average

303

Poor

115

Terrible

80

Recent Reviews: 2426

  • User:Catherine A

    Trip type:

    Don't stay at the Heritage! Dark, depressing and poor value.

    rating19 Oct 2025

    We started our New Zealand trip at the Heritage. We were excited for what was going to be the trip of a lifetime. The Heritage was the biggest comedown we could have expected. We had a deluxe guest...

  • User:Cara D

    Trip type:

    Just ok

    rating10 Oct 2025

    Great location, we received a room upgrade which was nice. However some areas seemed tired and there was no bar or restaurant which is a missed opportunity when people are in the city for a concert...

  • User:bristolreviewer

    Trip type: Couples

    Well located hotel in central Auckland

    rating18 Sept 2025

    We spent a couple of nights in this centrally located hotel either side of a trip to the Bay of Islands. The hotel is close to the main coach station, and lots of local restaurants.our room was good...

  • User:Edge C

    Trip type:

    Strong Smell of Weed and Dodgy Atmosphere

    rating11 Sept 2025

    I stayed at this hotel recently and unfortunately it was a pretty disappointing experience. The first thing I noticed was the smell, the whole place had a strong stench of weed, particularly around...

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