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Palais Al Firdaous

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Palais Al Firdaous

locationMorocco, Fez

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About Palais Al FirdaousAbout Palais Al Firdaous

Location

This hotel welcomes guests in Fes.

Facility

Guests have a choice of 9 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A fax machine is available for guests' business needs.

Rooms

Rooms are equipped with air conditioning and central heating. A balcony is among the standard features of some rooms. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a refrigerator and a mini fridge. A trouser press is provided for guests' convenience. A telephone, satellite television and WiFi are provided as well. Bathrooms are equipped with a shower. A hairdryer, bathrobes and a telephone are available for daily use. As an extra convenience, bathrooms provide cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Comfortable sun loungers are available on the terrace. There is a poolside snack bar as well. For guests who wish to keep active, fishing and horse riding are available. Sport and leisure facilities at the hotel include table tennis and darts. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and a solarium. Entertainment options and leisure facilities include an entertainment programme and live music.

Meals

Various dining options are available, including a restaurant, a café and a bar. A fortifying breakfast is served daily. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: VISA and MasterCard.

Amenities at Palais Al Firdaous Amenities at Palais Al Firdaous

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Medical Assistance

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      Playground

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      Restaurant(s)

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Children's Entertainment

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      Darts

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      Horse Riding

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      Indoor Pool

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tanning Studio/Solarium

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

28

Very Good

11

Average

5

Poor

4

Terrible

17

Recent Reviews: 65

  • User:Yhenini

    Trip type:

    Worst riad

    rating16 Oct 2024

    Out of our week in Morocco this was the worst Riad we stayed at. The room was ok however the bathroom was awful. The shower handle was rusty and had flies in it. There was a leak from the roof when...

  • User:Alexandra C

    Trip type:

    Stay aelway from this location, incredibly dirty

    rating03 Apr 2024

    The worst location I've ever seen. Dirty dirty dirty and one more time dirty. We got a room with crumbles on the table and leftovers (probably from the previous guests). The towels were Grey...

  • User:meiskha

    Trip type:

    Great place in Fes

    rating27 Mar 2024

    Stunningly beautiful riad with beautiful rooms and calm relaxing ambience. Staff amazing andb very helpful, breakfast delicious. A thoroughly great stay. Not far from Bab Guissa which is a pickup...

  • User:Angela H

    Trip type: Family

    Very old and traditional accommodation

    rating21 Mar 2024

    Very old very traditional riad in good location but could do with refurbishment. Very friendly and helpful staff. Clean and comfortable beds. Lots of steps if not on ground floor therefore would not...

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