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Ocean Spa Hotel

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Ocean Spa Hotel

locationZona Hotelera, Cancun (and vicinity)

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About Ocean Spa HotelAbout Ocean Spa Hotel

Location

This hotel affords view out over the Bahía de Mujeres being located directly beside the beach opposite the famous 'La Boom’ nightclub and approximately 10 minutes from the so-called ‘Party Zone’. The resort centre and links to the public transport network are about 5 minutes away and it is approximately 25 minutes to Cancún international airport.

Facility

The resort has a lift and features 152 rooms. English-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus.

Rooms

Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Most of rooms include a balcony or terrace as a standard feature. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a TV, a radio and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The resort has family rooms, non-smoking rooms and smoking rooms.

Sport

The pool complex, which includes 3 outdoor and indoor pools, is ideal for exercise and active relaxation. Little swimmers can splash around in the children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols are available on the terrace, where guests can enjoy a quick break or relax for hours. The resort offers outdoor sports, including tennis, beach volleyball, volleyball and basketball. With paddle boating, canoeing, catamaraning, snorkelling and diving available, fans of water sports will have plenty to choose from. Sport and leisure facilities at the complex include a gym, table tennis and billiards. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments, hydrotherapy treatments and a solarium. Guests of all ages have the opportunity to enjoy a fun entertainment programme.

Meals

The dining area includes a restaurant with air conditioning and a bar. Catering options include half board, full board and all-inclusive. A generous breakfast buffet gives guests many delicious reasons to get out of bed in the morning. At lunch and dinner, there are plenty of tempting options at the buffet or à la carte. Dinner is also served as a set menu.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Ocean Spa Hotel Amenities at Ocean Spa Hotel

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Currency Exchange

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      Foyer

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      Games room

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Playground

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      Restaurant(s)

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      Room Service

    • -

      Shops

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      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      All inclusive

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      Breakfast Buffet

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      Drinks Included

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      Evening Buffet

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      Full Board

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      Half Board

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      Lunch Buffet

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      Set menu dinner

  • Sport/Entertainment

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      Basketball

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      Beach Volleyball

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      Billiards/Snooker

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      Canoe

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      Catamaran

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      Children's Entertainment

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      Children's Pool

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      Diving

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      Entertainment Programme

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      Gym

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Pedalo

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      Sauna

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      Steam bath

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      Sun loungers

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      Table Tennis

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

Map preview

Around this property:

Public Transport

12 m

Sea

30 m

Bus Station

350 m

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

5241

Very Good

1972

Average

1029

Poor

426

Terrible

519

Recent Reviews: 9187

  • User:Jayke D

    Trip type: Family

    To sum up our vacation at Ocean spa hotel are amazing and fun. Excellent service from all staff members. Clean and comfy

    rating27 Aug 2025

    Guest service was a topnotched. Staff are all amazing and very attentive to every guests need. The place was a bit outdated but it was run by a good and excellent staff that make our stay more fun...

  • User:Relax61855813434

    Trip type:

    Ocean Spa - Great Location

    rating27 Aug 2025

    Overall experience is good. The hotel is walkable to port Juarez on the left and mall on the right. Unfortunately, the all day dine in buffet needs to improve as there are food items that are...

  • User:Michael Angelo Q

    Trip type: Family

    Hotel experience

    rating22 Aug 2025

    Honestly the only good thing is the food and the house keeper. The room was old that the ceiling almost deteriorate and the water supply,lobby airconditioning was horrible

  • User:Lorenza S

    Trip type:

    Wonderful vacation

    rating21 Aug 2025

    Me and my husband was experiencing the best happiness especially the food they serve and to this 2 person Francisco Garcia and Jesus they both hardworking staff and very kind good job guys.

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