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Oasis Palm

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Oasis Palm

locationZona Hotelera, Cancun (and vicinity)

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About Oasis PalmAbout Oasis Palm

Location

Located at the entrance to the hotel zone, this residence is close to shopping, bars and restaurants, and only 5 minutes from central Cancun. There are links to the public transport network in the immediate vicinity, Plaza Caracol shopping centre is 5 minutes' drive, and the central bus station is 15 minutes on public transport. The resort is only 13 miles (25 minutes) from the airport and is adjacent to the marina that runs excursions to Isla Mujeres.

Facility

The resort was modernised in 2024. The resort has a lift and features 130 double rooms. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a currency exchange service and a cash machine. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Souvenirs can be purchased at the gift shop. The grounds of the resort feature a playground and a lovely garden. Additional facilities include a playroom. Parking spaces are available to guests travelling by car (no extra charge). Other services include a 24-hour security service, a babysitting service (on request and for a fee), a car hire service, a transfer service, translation services, a laundry service, a hairdresser, a page service and a hotel doctor. A projector, a flip chart and pens and a photocopier can be found in the conference area. The congress service offers support with all aspects of event organisation.

Rooms

Air conditioning (no extra charge) ensures that rooms maintain comfortable temperatures. Guests can relax on the balcony or terrace. Rooms have a double bed or a king-size bed. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. Other features include a telephone, a television with satellite/cable channels and WiFi (no extra charge). Bathrooms are equipped with a shower and include a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. The resort has family rooms and non-smoking rooms.

Sport

While the adults swim a few laps in the outdoor pool (no extra charge), children can enjoy splashing about in their own swimming area. The sun loungers are perfect for soaking up some sun. The pool bar serves a selection of refreshing drinks. The complex offers a range of outdoor sport, including beach volleyball and jogging or, for a fee, golf and fishing. Guests can partake in various water sports, including kayaking and aquafit. In addition, jet skiing is offered for a fee. Sport and leisure facilities at the resort include a gym, yoga and pilates. Various wellness options, such as a spa, a beauty salon, massage treatments and anti-ageing treatments, are offered for a fee. Leisure facilities include an entertainment programme, a kids' club, live music and a nightclub.

Meals

Various dining options are available, including a non-smoking restaurant, a café and a bar. All-inclusive is offered as a catering option. Special extras await all-inclusive holidaymakers, such as non-alcoholic beverages and children's meals, for example. Diet meals, gluten-free meals, vegetarian dishes and vegan food can be prepared on request. The show cooking is a particularly special attraction. Alcoholic beverages and international brands are included in the price.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Oasis Palm Amenities at Oasis Palm

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Café

    • -

      Car Park

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      Conference Room

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      Currency Exchange

    • -

      Foyer

    • -

      Games room

    • -

      Garage

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Kids Club

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Nightclub

    • -

      Playground

    • -

      Restaurant(s)

    • -

      Restaurant(s) with non-smoking area

    • -

      Room Service

    • -

      TV Room

    • -

      Waterslide

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Health checks on staff

    • -

      No high-touch furnishings

    • -

      No high-touch furnishings in public areas

    • -

      Protective equipment for employees

    • -

      Protective hygiene screens

    • -

      Social distancing regulations

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      All inclusive

    • -

      Breakfast Buffet

    • -

      Evening Buffet

    • -

      Full Board

    • -

      Lunch Buffet

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Beach Volleyball

    • -

      Billiards/Snooker

    • -

      Catamaran

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      Children's Pool

    • -

      Diving

    • -

      Golf

    • -

      Gym

    • -

      Jacuzzi

    • -

      Jet Skiing

    • -

      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Parasols

    • -

      Sailing

    • -

      Sauna

    • -

      Sun loungers

    • -

      Sun terrace

    • -

      Surfing

    • -

      Swimming Pool

    • -

      Table Tennis

    • -

      Tennis

    • -

      Water Skiing

    • -

      Windsurfing

LocationLocation

Map preview

Around this property:

Public Transport

30 m

Golf Course

3 km

Shopping opportunities

4.5 km

Bus Station

6 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

3345

Very Good

1379

Average

799

Poor

458

Terrible

575

Recent Reviews: 6556

  • User:Liz S

    Trip type:

    Terrible!!

    rating25 Aug 2025

    This is attached to the Sens hotel. DO NOT GO HERE!! Terrible experience from start to finish. Old and unkept rooms and grounds. Tiles coming off the pool floor and walls. Just dirty and old. Not a...

  • User:Boatrighta

    Trip type:

    Much left to be desired

    rating20 Aug 2025

    We came here for a family trip of 4. Myself, my husband, my 9 yr old son and my brother in law. I want to start with, we are a very low maintenance family so I was very open to the experience that I...

  • User:Melina C

    Trip type:

    HORRIBLE HOTEL! DON’T STAY!

    rating08 Aug 2025

    If I could give a negative rating, I would — but since there’s no option for that, 1 star will have to do, though it’s more than they deserve. First of all, there is no AC in the hotel. With the...

  • User:Karen N

    Trip type:

    Don't let the pictures fool you!

    rating31 Jul 2025

    Don't be deceived by its looks, this place was a dump! First when we arrived at the hotel they took us to this room on the side to check in. I thought this was strange because in the 40+ years I've...

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