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Beach Palace

locationZona Hotelera, Cancun (and vicinity)

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About Beach Palace About Beach Palace

Location

This hotel is situated in the leisure district of Cancún, just a few minutes walk to the town centre where guests will discover many shops, bars, restaurants and nightlife venues. Links to the public transport network are to be found directly outside of the hotel.

Facility

The resort has a lift and features 410 rooms, including 44 double rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. Rooms have a double bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. Other amenities available include a washing machine and an ironing set. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The resort has family rooms, non-smoking rooms and smoking rooms.

Sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Thrills on the waterslide, refreshing drinks at the pool bar and a soothing soak in the hot tub – the pool area has a little something for every state of mind and body. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The resort offers outdoor sports, including cycling/mountain biking, tennis, beach volleyball, volleyball, basketball, golf and fishing. With windsurfing, snorkelling, diving and aquafit available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, callisthenics, aerobics and handball. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments, hydrotherapy treatments and a solarium. Leisure facilities include an entertainment programme, a kids' club and a dance club.

Meals

Dining facilities include a restaurant, a café and a bar. All-inclusive can be booked. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Staff are also happy to provide children's meals. Alcoholic beverages are available.

Amenities at Beach Palace Amenities at Beach Palace

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

    • -

      Car Park

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      Cloakroom

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      Conference Room

    • -

      Currency Exchange

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      Disability-friendly

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      Games room

    • -

      Garage

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Kids Club

    • -

      Laundry Facilities

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      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Newspaper kiosk

    • -

      Nightclub

    • -

      Playground

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

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      Small supermarket

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      TV Room

    • -

      Waterslide

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Hand sanitiser

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      All inclusive

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

    • -

      Aerobics

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      Aqua aerobics

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      Basketball

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      Beach Volleyball

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      Billiards/Snooker

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      Children's Entertainment

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      Children's Pool

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      Cycling/Mountain Biking

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      Diving

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      Entertainment Programme

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      Golf

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      Gym

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      Jacuzzi

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      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Swimming Pool

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      Table Tennis

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      Tanning Studio/Solarium

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      Tennis

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      Windsurfing

LocationLocation

Map preview

Around this property:

Public Transport

25 m

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

6654

Very Good

1656

Average

520

Poor

165

Terrible

143

Recent Reviews: 9138

  • User:Derek420tran

    Trip type:

    Amazing Staff at Beach Palace

    rating19 Aug 2025

    What made our trip amazing was the staff at Beach Palace. Carlos at Tequila made us feel like family. Carlos found out we enjoy spicy food and went out his way to purchase some salsa for us to...

  • User:mikeejd123

    Trip type:

    Love this resort

    rating13 Aug 2025

    Amazing love this resort. The people are like family. Gabriella Ernesto and the rest of the staff make us feel like this is our home away from home. Can't wait to come back after renovations. See you...

  • User:Sara L

    Trip type:

    Week at Beach Palace Cancun

    rating11 Aug 2025

    We had a lot of great service here! The service was top notch! Alfredo, by the pool, got us drinks every day! He also would get us food if we wanted! Angel and Ernesto were our waitors several days...

  • User:Lauren L

    Trip type:

    2 hotdogs no bun!

    rating11 Aug 2025

    Finishing up a wonderful week at Beach Palace, Cancun. The hotel is getting ready to close for a 6 to 8 month renovation, so we are excited to see the hotel in the future. The staff here was...

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