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The Ritz-Carlton Kuala Lumpur

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The Ritz-Carlton Kuala Lumpur

locationMalaysia, Kuala Lumpur

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About The Ritz-Carlton Kuala LumpurAbout The Ritz-Carlton Kuala Lumpur

Location

This city hotel is located near Bintang Walk, Kuala Lumpur's upscale and trendy business and entertainment hub. The Central Market, China Town and the Petronas Twin Towers are all nearby.

Facility

The hotel has a lift and features 250 rooms. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms feature a living room, a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. Guests are sure to get a good night's sleep in the double bed. Separate bedrooms are available. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. Further amenities include an ironing set and a trouser press. A direct dial telephone, a TV, an alarm clock and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Amenities provided in the rooms include slippers and a daily paper. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Parasols on the terrace are also available. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers tennis. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. A kids' club and live music round out the entertainment options.

Meals

Dining facilities include a restaurant, a dining room, a café and a bar. A delicious breakfast guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte, or a set menu. Staff are also happy to provide children's meals.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at The Ritz-Carlton Kuala Lumpur Amenities at The Ritz-Carlton Kuala Lumpur

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Currency Exchange

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      Disability-friendly

    • -

      Foyer

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      Games room

    • -

      Garage

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      Hotel Safe

    • -

      Kids Club

    • -

      Laundry Facilities

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      Laundry Service

    • -

      Lifts

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

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      Contactless payment

    • -

      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

    • -

      Health checks on staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Evening Buffet

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      Lunch Buffet

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      Set menu dinner

    • -

      Set menu lunch

  • Sport/Entertainment

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      Aerobics

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      Children's Entertainment

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      Children's Pool

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      Gym

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      Jacuzzi

    • -

      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Parasols

    • -

      Sauna

    • -

      Steam bath

    • -

      Tennis

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

1539

Very Good

331

Average

174

Poor

79

Terrible

86

Recent Reviews: 2209

  • User:Camper67414680866

    Trip type:

    Great trip

    rating02 Nov 2025

    MASUM Bellman Thank you so much for being so kind and having such a wonderful time I'm looking forward to coming again next time

  • User:BrianDono

    Trip type:

    Nothing was too much trouble

    rating19 Oct 2025

    Great experience with the service we received from the bell man, Masum. Nothing was too much trouble for him to make our visit enjoyable.

  • User:Weilun Y

    Trip type: Solo travel

    Wonderful Stay

    rating09 Oct 2025

    I stayed at this hotel for two nights, and it was such a great experience. From the moment I walked into the lobby, I could feel how warm and professional the staff were. Since my booking included...

  • User:Hikari N

    Trip type:

    Wonderful hospitality

    rating08 Oct 2025

    Wonderful hotel in Kuala Lumpur. Mr. Masum Bellman helped us carrying laggages and getting a ride. It was a sach a wonderful hospitality.

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