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Hotel Troy Nairobi

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Hotel Troy Nairobi

locationKenya, Nairobi

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About Hotel Troy NairobiAbout Hotel Troy Nairobi

Location

This hotel warmly welcomes guests in Nairobi.

Facility

This hotel has a lift and a reception desk. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The grounds of the hotel feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services include a 24-hour security service, a car hire service, a transfer service, 24-hour room service, a laundry service, a coin-operated laundry, a hotel doctor and a hotel shuttle bus.

Rooms

The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. There is a kitchenette in the rooms. An ironing set is provided for guests' convenience. A telephone, a flatscreen television and WiFi (no extra charge) are provided as well. Slippers are included. As an extra convenience, bathrooms provide cosmetic products. The hotel has family rooms and non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. Sun loungers and parasols on the terrace invite guests to relax and unwind. After an eventful day, guests can work out and recharge in the gym.

Meals

The dining area includes a restaurant and a bar. A continental breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.

Amenities at Hotel Troy Nairobi Amenities at Hotel Troy Nairobi

  • Facilities

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      Bar(s)

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      Car Park

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      Conference Room

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      Currency Exchange

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Playground

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      Restaurant(s)

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      Room Service

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective masks for guests

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

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      Children's Pool

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      Gym

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      Indoor Pool

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

38

Very Good

53

Average

20

Poor

7

Terrible

5

Recent Reviews: 123

  • User:Taha A

    Trip type: Friends getaway

    Good to stay and kind staff

    rating12 Aug 2025

    The first few hours in the hotel was not good, but then the staff rectified things and it was awesome, really appreciate the sevice and kind staff, very quite and peaceful with lush greeneries.

  • User:cliffordchambers

    Trip type:

    Stay spoiled by VERY noisy group of Americans

    rating25 Aug 2024

    To start with the positives: the hotel is set away from the main road, along a small track and is in its own gardens, so after a long flight you can walk around in relatively natural...

  • User:Madeline R

    Trip type:

    Great experience!

    rating21 Aug 2023

    This was the third time we brought a group to Hotel Troy. The management is very friendly & eager to make the experience one of the best. The staff are always kind & want to help. The food is top...

  • User:I4233VFbeverlyw

    Trip type:

    Stay somewhere else - Please

    rating02 Aug 2023

    Before writing this review I tried to contact the owner /MD to inform her of my possible review. This hotel was to be the worst in Nairobi. Our ´deluxe´twin room was about as far from deluxe as you...

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