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Hotel Sardonyx Ueno

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Hotel Sardonyx Ueno

locationTokyo City, Tokyo

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About Hotel Sardonyx UenoAbout Hotel Sardonyx Ueno

Location

The hotel offers a convenient location from which to explore major sightseeing spots in Tokyo. It is situated 7 minutes’ walk from the JR Ueno train station and a 1-minute walk from Naka Okachimachi Station exit A8.

Facility

The hotel has a lift and features 181 rooms. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service, a safe and a drinks machine ensure a comfortable stay. Wireless internet access is provided in public areas. The hotel offers a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Guests arriving by car can park their vehicles in the car park for a fee. Further services include a 24-hour security service, medical assistance, a laundry service and a coin-operated laundry. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests are sure to get a good night's sleep in the double bed. Extra beds can be requested. Additional features include a refrigerator and a tea/coffee station. A trouser press is provided for guests' convenience. Other features include a telephone, a TV and WiFi (no extra charge). Slippers are included. The bathrooms have a shower, a bathtub and a bidet. A hairdryer and bathrobes are provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has non-smoking rooms and smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including a spa and massage treatments.

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast guarantees a great start to the day.

Payment

The hotel accepts the following credit cards: American Express, VISA and JCB.

Amenities at Hotel Sardonyx Ueno Amenities at Hotel Sardonyx Ueno

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

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      Café

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      Car Park

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

    • -

      Continental Breakfast

  • Sport/Entertainment

    • -

      Massage

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

133

Very Good

251

Average

53

Poor

9

Terrible

4

Recent Reviews: 450

  • User:Toni T

    Trip type:

    Old, Dirty, and Dishonest – Avoid This Hotel

    rating25 Sept 2025

    Hotel Sardonyx Ueno was one of the worst hotel experiences I’ve had in Tokyo. The staff were rude, unprofessional, and dishonest. I booked a non-smoking room, but when I checked in, I was given a...

  • User:punamo

    Trip type: Couples

    Simple and Convenient for Train Travel

    rating08 May 2025

    Hotel Sardonyx Ueno is a basic, no-frills option that’s perfect for travelers needing easy access to JR lines. The location is very convenient—just a short walk to Ueno Station—making it a great base...

  • User:Relax62539270492

    Trip type: Couples

    badly

    rating05 Apr 2025

    The air conditioner in my room isn’t working, and the staff suggested opening the window instead. I’ve traveled a long way, only to be met with a disappointing experience during what was supposed to...

  • User:TravellingArcher

    Trip type:

    Location and see nothing else

    rating24 Feb 2025

    Located some 10 minutes walk from Ueno Station, this hotel offers a good deal for those looking for convenience and a good night sleep. We can see the hotel is a bit dated from some wear and tear...

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