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Lugano

locationMilano, Milan

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About LuganoAbout Lugano

Location

This hotel is located in Milan.

Facility

The hotel has a lift and features 21 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. There are a number of shops as well. Additional amenities include a TV room and a library. Parking spaces are available to guests travelling by car (for a fee). Other services include a 24-hour security service, room service and a laundry service. A fax machine is on hand for guests' business and communication needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed or a queen-size bed. Extra beds can be requested. A safe and a desk are also available. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.

Sport

Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day.

Meals

The hotel accepts the following credit cards: American Express, VISA, JCB and MasterCard.

Amenities at Lugano Amenities at Lugano

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

16

Very Good

36

Average

50

Poor

38

Terrible

53

Recent Reviews: 193

  • User:Sunshine13469953783

    Trip type: Solo travel

    Great locatiom, clean rooms and beautiful area aroumd.

    rating16 May 2024

    I stayed in this hotel from May 13 to 15 this year, and I can say that the room is extremely clean, the bathroom is clean, the bed linen and towels are clean, the location is excellent, just a few...

  • User:michellekerr91

    Trip type: Couples

    Avoid

    rating09 Aug 2019

    This was booked through Expedia and we have since been refunded.The photos shown are nothing to what it's like in person!The rooms are very cramped,musty smell,the bed was very hard and all of the...

  • User:Safetifirst

    Trip type: Solo travel

    You must take Bed Bugs seriously

    rating23 Jul 2019

    I stayed at this hotel for 5 nights in June and on the second night I was eaten by Bed Bugs. I found them under the sheets at the bottom of the bed and took one down to reception in a tissue for...

  • User:Emett d

    Trip type: Solo travel

    Nasty Receptionist! Stay Away From This Hotel.

    rating03 Jun 2019

    On Saturday, 1 June, when I came back to the hotel in the afternoon, I asked for the control of the a/c as it was hot. The receptionist, Antonio was very dismissive saying in halted English "no a/c...

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