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La Luna

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La Luna

locationItaly, Lucca

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About La LunaAbout La Luna

Location

This hotel is located in the heart of Lucca.

Facility

The hotel has a lift and features 29 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket, are great for shopping or just browsing. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. An ironing set is provided for guests' convenience. A telephone, a TV, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer is also provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, a spa, massage treatments and hiking. An entertainment programme and live music are also options for entertainment.

Meals

Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet and lunch are served every day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, JCB and MasterCard.

Amenities at La Luna Amenities at La Luna

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

    • -

      Car Park

    • -

      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

    • -

      Lifts

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      Medical Assistance

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      Pets

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

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      Small supermarket

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      Theatre

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      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

    • -

      Special Diet

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      Special Offers

  • Sport/Entertainment

    • -

      Cycling/Mountain Biking

    • -

      Gym

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      Jacuzzi

    • -

      Massage

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

118

Very Good

165

Average

47

Poor

15

Terrible

8

Recent Reviews: 353

  • User:Skitrain

    Trip type:

    Avoid at all costs, very offensive hotel manager

    rating26 Oct 2025

    Sadly we had appalling service from this hotel. We had paid a high price for three rooms then the hotel tried to charge further fees. The held a bags and passports and refused to give our hotel...

  • User:lindsaybest2016

    Trip type:

    Would not recommend. Uncomfortable and unfriendly.

    rating25 Oct 2025

    I got to my room and no one told me to insert the card to get the lights to work. I might have seen it if it wasn’t dark in the room. The smell of perfume was also extremely overwhelming. The room...

  • User:Luke G

    Trip type:

    Very Mediocre

    rating29 Jul 2025

    The staff were rude and unhelpful. None of the plugs in my apartment worked, the lights flickered and the front door to my apartment did not shut correctly. The morning breakfast was terrible and...

  • User:familyp_8

    Trip type: Couples

    Wonderful stay

    rating17 Jun 2025

    What a lovely hotel Our room on 2 nd floor - steep stairs Was large clean plenty of drawers and wardrobe space ( more hangers would be helpful) . We had safe hairdryer mini bar tv ( no English...

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