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Hotel Ilaria & Residenza dell'Alba

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Hotel Ilaria & Residenza dell'Alba

locationItaly, Lucca

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About Hotel Ilaria & Residenza dell'AlbaAbout Hotel Ilaria & Residenza dell'Alba

Location

The family-friendly city hotel is located in the city centre of Lucca, just inside the city walls. The conference hotel is alongside the famous canal on the historic Via del Fosso road, and next to Villa Bottini and its beautiful gardens. Guests will find the cathedral, amphitheatre, tower and basilica around 3 minutes from the hotel using public transport. There are numerous shops within 5 minutes' walk, restaurants just a 2-minute walk away, and the train station is 700 metres away. The city of Florence is approximately an hour's drive from conference hotel and the beach in Viareggio is around 25 km away. Pisa-Galileo Galilei airport is roughly 30 km from the hotel and Florence-Peretola airport is around 80 km away.

Facility

Guests have a choice of 41 non-smoking rooms located in two 3-storey buildings with lifts. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe and drinks machine. Wireless internet access (for a fee) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Film fans will find plenty of 'lights, camera, action' at the cinema. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. A business centre with fax machine, projector and photocopier is available.

Rooms

Air conditioning, individually adjustable heating and a fan ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a TV, an alarm clock and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hot tub in the pool area promises pure relaxation. Leisure activities and facilities at the hotel include cycling/mountain biking, a gym, a spa, hydrotherapy treatments, a solarium and hiking or, for a fee, massage treatments.

Meals

Various dining options are available, including a restaurant, a breakfast room and a bar. Bed and breakfast is offered as a catering option. A generous breakfast buffet and lunch are served every day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Hotel Ilaria & Residenza dell'Alba Amenities at Hotel Ilaria & Residenza dell'Alba

  • Facilities

    • -

      24-hour reception

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      Air conditioning

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      Bar(s)

    • -

      Bicycle Cellar

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      Bicycle Hire

    • -

      Car Park

    • -

      Cloakroom

    • -

      Conference Room

    • -

      Disability-friendly

    • -

      Garage

    • -

      Hotel Safe

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Sanitiser dispenser

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

    • -

      Cycling/Mountain Biking

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      Gym

    • -

      Jacuzzi

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      Massage

    • -

      Parasols

    • -

      Sun loungers

    • -

      Sun terrace

    • -

      Tanning Studio/Solarium

LocationLocation

Around this property:

Restaurants

50 m

Shopping opportunities

300 m

Train Station

700 m

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

1091

Very Good

419

Average

76

Poor

21

Terrible

10

Recent Reviews: 1617

  • User:Andrei B

    Trip type:

    Poor service during Lucca Comics

    rating01 Nov 2025

    We stayed at Ilaria for the 2nd year in a row, for the Lucca Comics, and unfortunately they have not been able to properly help and assist us. They let us know about the car traffic restrictions and...

  • User:NorthernReivers12

    Trip type:

    Very comfortable hotel

    rating06 Oct 2025

    We stayed here for a week in September, and would definitely go back. Our room was spacious, comfortable and really clean, breakfast was excellent and the afternoon snacks and Prosecco very welcome...

  • User:David G

    Trip type:

    A hotel made excellent by its outstanding staff

    rating04 Oct 2025

    We had a very enjoyable stay at Hotel Ilaria in September 2025. The excellent staff, particularly the front of house staff, made our visit very special. They were welcoming, informative and happy to...

  • User:Michelle R

    Trip type:

    Exceptional Hotel - excellent service and fantastic location in Lucca

    rating17 Sept 2025

    Truly an exceptional hotel perfectly situated within the walls of Lucca - easy to access all the main tourist sites inside the walls and equally easy to access the gates to go to destinations outside...

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