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Grand Palace Hotel

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Grand Palace Hotel

locationSanur, Bali

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About Grand Palace HotelAbout Grand Palace Hotel

Location

This hotel warmly welcomes guests in Sanur. For those in need of an adults-only holiday, it provides everything needed for a pleasant stay.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available.

Rooms

Rooms feature a kitchen and a bathroom, and air conditioning ensures just the right temperature. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. A telephone, satellite television and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a gym, aerobics, a spa, a sauna and massage treatments. Activity coordinators organise an entertainment programme for adults and children.

Meals

The dining area includes a restaurant and a bar. A continental breakfast buffet guarantees a great start to the day.

Amenities at Grand Palace Hotel Amenities at Grand Palace Hotel

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

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      Medical Assistance

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

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      Small supermarket

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      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Gym

    • -

      Indoor Pool

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      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

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      Sauna

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

259

Very Good

83

Average

32

Poor

5

Terrible

8

Recent Reviews: 387

  • User:Brenton G

    Trip type:

    A great place to stay

    rating08 Nov 2025

    It is a fantastic place to stay just for the staff and the room alone. Pool access room is the go, especially when you've been out in the humidity all day. Staff are very helpful and accommodating...

  • User:Freedom22171638638

    Trip type:

    🌸 Gratitude for a Meaningful Event

    rating27 Oct 2025

    The staff were exceptionally accommodating, and the venue and food were wonderful—beautifully prepared and served with care. We truly grateful for the warmth and hospitality throughout the event. It...

  • User:Nicole M

    Trip type:

    Very poor experience

    rating24 Oct 2025

    I knew from the moment we booked the Honeymoon Spa Pack (3hrs)for 2 that it wasn’t going to be a great experience. To start she wrote down the wrong time but I only realised when she rang to confirm...

  • User:NVKS2020

    Trip type:

    Average stay

    rating24 Oct 2025

    The hotel was overall clean and the room was quite spacious, which was nice. However, the air conditioning didn’t work well, so the room got pretty uncomfortable at night. The pool was good, and the...

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