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Sofitel Hamburg Alter Wall

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Sofitel Hamburg Alter Wall

locationGermany, Hamburg

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About Sofitel Hamburg Alter WallAbout Sofitel Hamburg Alter Wall

Location

This hotel is located right in the heart of Hamburg.

Facility

The hotel has a lift and features 241 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a babysitting service, a childcare service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry, a page service and a hotel shuttle bus. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area. Complimentary newspapers are available. A business centre with fax machine and photocopier is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a king-size bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio, a stereo system, a CD player and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Comfortable sun loungers are available on the terrace. Those who wish to stay active while on holiday can enjoy on-site archery. For a fee, cycling/mountain biking is also available. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Dining facilities include a restaurant, a dining room, a café and a bar. Breakfast, lunch and dinner are available. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Sofitel Hamburg Alter Wall Amenities at Sofitel Hamburg Alter Wall

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Archery

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      Children's Entertainment

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      Cycling/Mountain Biking

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

1718

Very Good

929

Average

324

Poor

116

Terrible

57

Recent Reviews: 3144

  • User:Andreas M

    Trip type:

    Amazing

    rating06 Jan 2024

    Fantastic experience like in the other hotels of the same chain. excellent location, friendly and professional staff. A true luxury hotel with all the comforts, we will certainly return. Absolutely...

  • User:Flavio R

    Trip type: Business

    Modern with a great location

    rating23 Apr 2022

    Hamburg is a beautiful city and the location for Sofitel Alter Wall makes your life easier if you want to walk around town and enjoy most of its attractions. The hotel has a very nice SPA area and a...

  • User:TheSylvo

    Trip type:

    A modern hotel. The room is spacious

    rating02 Jun 2021

    The hotel is modern. The room is spacious. However, they did some mistakes during my stays When I complained about it, the reception said they would do something nice for us as a compensation. But...

  • User:davlew14

    Trip type: Business

    Good Stay despite Covid Restrictions

    rating31 Jan 2021

    Stayed at the Sofitel during a recent 2 day business trip to Hamburg. Hotel has excellent Covid procedures beginning with the check in and the possibility to order the breakfast in your room or...

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