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Novum Hotel Holstenwall Hamburg Neustadt

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Novum Hotel Holstenwall Hamburg Neustadt

locationGermany, Hamburg

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About Novum Hotel Holstenwall Hamburg NeustadtAbout Novum Hotel Holstenwall Hamburg Neustadt

Location

This hotel is located in the heart of Hamburg.

Facility

The hotel has a lift and features 67 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe, a TV room, a 24-hour security service, a laundry service, a fax machine and a smoke alarm are available. Services include a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Guests arriving by car can park their vehicles in the garage or in the car park. Complimentary newspapers are available.

Rooms

Rooms are equipped with central heating. All rooms are carpeted and include a double bed. Children's beds and extra beds can be requested for younger guests. A safe and a desk are also available. A telephone, a TV and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Some of the wheelchair-friendly rooms have a wheelchair-accessible bathroom. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

Dining options available to guests include a dining room and a bar. Bed and breakfast can be booked. Breakfast and lunch offer culinary delights every day. Special culinary options, such as diet meals, are also available. The hotel also offers special catering options.

Amenities at Novum Hotel Holstenwall Hamburg Neustadt Amenities at Novum Hotel Holstenwall Hamburg Neustadt

  • Facilities

    • -

      Bar(s)

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      Car Park

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Pets

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

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      Special Diet

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      Special Offers

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

45

Very Good

153

Average

97

Poor

28

Terrible

28

Recent Reviews: 351

  • User:reggaegirl69

    Trip type: Couples

    Dirty!

    rating01 Apr 2024

    Dirty hotel room and bathroom. Blood stains on duvet, broken furniture, no soap in the dispensers, bathroom filthy. No kettle in the room. Breakfast was disgusting and basic. 'Boiled' eggs, you...

  • User:mikulash2023

    Trip type: Family

    Very good option for the price paid

    rating23 Jan 2023

    I just spent a couple of nights there with 2 other family members. Was generally satisfied, you get what is essential for that price (which is amazing comparing to other places nearby). The location...

  • User:Reetta L

    Trip type: Solo travel

    Strong smell in the room

    rating29 Jun 2019

    The room was quite clean, staff was friendly and the location was great. There are the good things. But..the smell. My room and specially bathroom had really strong smell of mould. That was the...

  • User:NicolaF347

    Trip type: Couples

    Average

    rating05 Jun 2019

    The hotel itself was quite basic, clean and tidy, but no fridge or kettle in room. There was a fair choice for breakfast, however, there wasn't any hot food options. The location was excellent, we...

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