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Mercure Hotel Duesseldorf City Center

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Mercure Hotel Duesseldorf City Center

locationGermany, Dusseldorf

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About Mercure Hotel Duesseldorf City CenterAbout Mercure Hotel Duesseldorf City Center

Location

This hotel is located in the centre of Düsseldorf.

Facility

The hotel has a lift and features 163 rooms. The friendly staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a babysitting service, medical assistance, room service, a laundry service, a hairdresser and a coin-operated laundry. Complimentary newspapers are available. A business centre with fax machine and photocopier is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A living area, a kitchen and a bathroom also provide plenty of comfort and convenience. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Further amenities include an ironing set and a trouser press. A telephone, a TV, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. After an eventful day, guests can work out and recharge in the gym. Various wellness options are available at the hotel, including a spa, a sauna, a beauty salon, massage treatments, hydrotherapy treatments and a solarium. Additional leisure activities include a kids' club, a dance club and a nightclub.

Meals

A restaurant, a dining room, a café and a bar are available to guests. Breakfast, lunch and a dinner à la carte delight guests with culinary treats and a wide variety of dishes. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Mercure Hotel Duesseldorf City Center Amenities at Mercure Hotel Duesseldorf City Center

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Children's Entertainment

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      Cycling/Mountain Biking

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      Gym

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

304

Very Good

489

Average

263

Poor

99

Terrible

58

Recent Reviews: 1213

  • User:mtufangurel

    Trip type: Family

    Not Accor Quality

    rating02 Sept 2025

    Our priority is cleanliness in accommodation, so we chose Accor Hotels. We didn’t encounter any negative details regarding this. The hotel is located in the city center, which gives an opportunity to...

  • User:mcscary1

    Trip type: Family

    Well located in city

    rating12 Aug 2025

    No more than a five minute walk from the train station and on a tram line , this hotel is conveniently located . Check in staff were excellent and the reception bar and dining area all looked as...

  • User:paul s

    Trip type: Couples

    Don’t stay on a Sunday

    rating06 May 2025

    Very clean hotel. Didn’t understand why if I scanned a QR code I could check in earlier but turned out they didn’t have any rooms free so pointless Bar and lounge do not open on a . Sunday as day or...

  • User:Mark B

    Trip type:

    Good Hotel / Good Location

    rating04 Mar 2025

    I have previously used this hotel, although that was 8 years ago so thought I would write a more up to date review This hotel is in a great location being only 5 minutes from the main railway...

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