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Kastens

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Kastens

locationGermany, Dusseldorf

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About KastensAbout Kastens

Location

This hotel is located in the heart of Düsseldorf.

Facility

The hotel has 2 lifts and features 45 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services include a 24-hour security service, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Central heating and a fan ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed. A safe, a minibar and a desk are also available. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has non-smoking rooms.

Sport

For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking.

Meals

There is a bar on the premises. A generous breakfast buffet and lunch are served every day.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Kastens Amenities at Kastens

  • Facilities

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      Bar(s)

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      Car Park

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      Conference Room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Room Service

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

  • Sport/Entertainment

    • -

      Cycling/Mountain Biking

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

26

Very Good

72

Average

55

Poor

31

Terrible

17

Recent Reviews: 201

  • User:mathieue579

    Trip type: Friends getaway

    DONT BOOK THIS HOTEL!

    rating23 Jan 2020

    Avoid this hotel at all costs!! It is THE worst hotel I have ever had the displeasure of dealing with. On booking the hotel I was offered 2 prices, one to "pay now" and the higher price at the...

  • User:eagertraveller123

    Trip type: Solo travel

    What’s German for “dump from hell?”

    rating29 Jul 2019

    What’s German for dump? Kastens hotel Düsseldorf. What an awful place! 4 stars, they say. Well, I wouldn’t recommend it for my dog. The bad: no air conditioning, and in 39 degree weather they give...

  • User:Sean R

    Trip type: Couples

    Their credit card machine broken is my fault.

    rating26 May 2019

    Our room was good and our breakfast was fine. I asked for an extra towel that seemed like a big ask. Most of the employees where very nice Plus I like the location. I have stayed there several...

  • User:TerraExplorator

    Trip type: Business

    Good location, very outdated

    rating24 Oct 2018

    I stayed here on a business trip, so for what it was it was a good value for the money. Location is ideal, only 20-25 mins walking distance from the oldtown, so this is a big plus. Staff is rather...

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