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About Excelsior Ernst
The hotel's exposed position, in the heart of the city and vis-à-vis the Cologne Cathedral, makes it easily accessible from all directions. The opera, the philharmonic and many famous museums, as well as the fair grounds, are all within walking distance. Guests will find a wide range of attractive shops close to the hotel, and just a few minutes away on foot there are the traditional breweries, trendy bars and inviting coffee shops.
The hotel was built in 1863. 142 non-smoking rooms are located on 6 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access (for a fee) is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Film fans will find plenty of 'lights, camera, action' at the cinema. There are a number of shops as well. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, room service, a laundry service and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A business centre with fax machine, projector and photocopier is available.
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard amenities of some rooms. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. A trouser press is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.
Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, billiards, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and a solarium. An entertainment programme and live music are also options for entertainment.
Various dining options are available, including a non-smoking restaurant, a breakfast room, a café and a bar. Catering options include bed and breakfast and half board. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Diet meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.
The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.
Amenities at Excelsior Ernst
Facilities
24-hour reception
Air conditioning
Bar(s)
Bicycle Hire
Café
Car Park
Cloakroom
Conference Room
Currency Exchange
Disability-friendly
Foyer
Garage
Hotel Safe
Laundry Service
Lifts
Medical Assistance
Pets
Restaurant(s)
Restaurant(s) with non-smoking area
Room Service
Shops
Wifi
Hygiene
Contactless check-in/-out
Contactless payment
Contactless room service
Enhanced cleaning programme
Hand sanitiser
Mandatory mask-wearing
No high-touch furnishings
No high-touch furnishings in public areas
Protective equipment for employees
Protective equipment for guests
Protective hygiene screens
Protective masks for guests
Social distancing regulations
Time interval between room bookings
Use of commercially available disinfectants
Meals
à la carte Dinner
à la carte Lunch
Breakfast Buffet
Continental Breakfast
Half Board
Set menu dinner
Set menu lunch
Special Diet
Special Offers
Sport/Entertainment
Aerobics
Billiards/Snooker
Cycling/Mountain Biking
Gym
Jacuzzi
Massage
Sauna
Steam bath
Tanning Studio/Solarium
Location
Around this property:
Public Transport
50 m
Shopping opportunities
200 m
Bars / Pubs
200 m
Restaurants
200 m
Nightclub
200 m
Golf Course
3 km
User Rating & Reviews
Excellent
1422
Very Good
294
Average
79
Poor
44
Terrible
31
Recent Reviews: 1870
User:Adrienne M
Trip type: Business
Luxurious Accommodations & Excellent Service
30 Jan 2026
User:GJ312
Trip type:
An Experience to Remember
07 Jan 2026
User:BigTraveler002
Trip type:
So 1999-ish
29 Dec 2025
User:Leezz
Trip type:
Great location and good customer service
28 Dec 2025
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