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Altapura

locationVal Thorens, French Alps

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About AltapuraAbout Altapura

Location

Located in Val Thorens, the highest ski resort in the Alps, the hotel offers access to the 3 Valleys’ 600 km of ski routes. The hotel is ideally located for exploring one of the largest ski resorts in the world. The Réserve naturelle du Plan de la Tuéda nature reserve is about 16 km from the establishment.

Facility

The hotel has a lift and features 88 non-smoking rooms. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. Children can enjoy the playground. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a double bed and a sofa bed. Children's beds can be requested for younger guests. A safe and a minibar are also available. Additional features include a mini fridge and a tea/coffee station. Equipped with a direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.

Sport

Excellent swimming awaits guests at the indoor pool. Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. With skiing, tobogganing and snowboarding opportunities, the hotel offers the perfect base from which to enjoy winter sports or just a relaxing winter holiday. Ski passes are available locally. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Various dining options are available, including a dining room, a breakfast room, a café, a bar and a pub. Delicious specialities await guests in 3 non-smoking, air-conditioned restaurants. Bed and breakfast is offered as a catering option. A continental breakfast buffet guarantees a great start to the day. For lunch and dinner, guests can order à la carte. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: VISA and MasterCard.

Amenities at Altapura Amenities at Altapura

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Disability-friendly

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Playground

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      Pub(s)

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Hygiene training for staff

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      Medical teleconsultation

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Entertainment

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Sauna

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      Steam bath

LocationLocation

Map preview

Around this property:

Park

16 km

Ski Area

27 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

515

Very Good

74

Average

31

Poor

15

Terrible

15

Recent Reviews: 650

  • User:gypmoss

    Trip type:

    Beautiful hotel overall

    rating25 Jan 2026

    Hotels is very nice, nice and efficient reception. Room very well appointed and amazing view. Concierge and shuttle bus staff are very good too. Ski hire shop very good. Spa area and gym are...

  • User:Trek16187059318

    Trip type:

    Great hotel except Concierges.

    rating18 Jan 2026

    This is a lovely hotel, well situated, nicely appointed, and the free shuttle is a huge bonus for getting around. Almost all the staff were very courteous and helpful. The exception unfortunately...

  • User:17joannal

    Trip type:

    Altapura Management need to reevaluate and help improve. Certainly not even 3 star for service

    rating06 Jan 2026

    The hotel is beautiful in many ways. The rooms are extremely comfortable. The spa is perfect with some nice relaxation areas. What we are not enjoying is the level of staff training. We have met...

  • User:alic330

    Trip type:

    excellent festive holiday

    rating03 Jan 2026

    This is an extremely comfortable hotel with friendly staff. The facilities are all immaculate and very clean. We especially enjoyed the gym and spa areas, gym very quiet first thing in the morning...

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