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Pickalbatros Citadel Resort

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Pickalbatros Citadel Resort

locationSahl Hasheesh, Hurghada

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About Pickalbatros Citadel ResortAbout Pickalbatros Citadel Resort

Location

This resort is located on a quiet street approximately 27 km from the centre of Sahl Hasheesh. It is ideal for parents with children. Guests can reach the nearest shops in about 10 km.

Facility

This resort was renovated in 2025. 552 rooms, including 8 junior suites, 11 suites and 490 double rooms, are available to guests in a 3-storey main building and 8 auxiliary buildings. At the air-conditioned resort, guests are welcomed in the lobby with -hour reception desk and a -hour check-in/check-out service. Guests receive a welcome drink upon arrival. Amenities available at the complex include a cloakroom, a baggage storage service and a cash machine. Wireless internet access (no extra charge) is provided in public areas. The tour desk offers assistance with booking excursions. A number of shops, including a souvenir shop, are great for shopping or just browsing. Parking spaces are available to guests travelling by car (no extra charge). Further services include a 24-hour security service, medical assistance, a transfer service, room service (for a fee), an alarm call service, a laundry service, a hairdresser, a page service and a hotel doctor.

Rooms

Air conditioning (no extra charge) and individually adjustable heating ensure that rooms maintain comfortable temperatures. In most units, guests can enjoy a view of the sea from a balcony or terrace. The rooms have a king-size bed and a sofa bed. Separate bedrooms are available. Extra beds and children's beds are available at no extra charge upon request. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a flatscreen television with satellite channels, a plug adapter and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bidet. A hairdryer, a vanity mirror, bathrobes and a telephone are provided. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. 43 family rooms are available for parents with children.

Sport

The outdoor pool complex (no extra charge), which includes a children's area, makes for relaxing swimming. A terrace with sun loungers and parasols is available. For guests who wish to keep active, bocce and beach volleyball are available. Water sports on offer include water aerobics or, for a fee, snorkelling and diving. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, darts, yoga and aerobics. Various wellness options, such as a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments, thalassotherapy treatments, aromatherapy, cellulite treatment, a Cleopatra bath and a reflexology massage, are offered for a fee. Third-party operators offer a spa, a sauna, steam bath, hammam, beauty salon, massage treatments, thalassotherapy treatments, aromatherapy, cellulite treatment, Cleopatra bath and reflexology massage. A kids' disco and a dance club are also options for entertainment.

Meals

Various dining options are available, including a café, a bar and a lobby bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. All-inclusive is offered as a catering option. A continental breakfast buffet (also for early birds and late risers) guarantees a great start to the day. Lunch (as a buffet) and dinner (a buffet, à la carte and a set menu) offer something for everyone. Diet meals, gluten-free meals, vegetarian dishes, children's meals, halal food, lactose-free food and vegan food can be prepared on request. The resort also offers snacks. The show cooking is a particularly special attraction. For guests, alcoholic and non-alcoholic drinks are included.

Payment

The resort accepts the following credit cards: VISA and MasterCard.

Amenities at Pickalbatros Citadel Resort Amenities at Pickalbatros Citadel Resort

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Cloakroom

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Restaurant(s)

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      Room Service

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      Shops

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      Waterslide

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      All inclusive

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      Breakfast Buffet

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      Continental Breakfast

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      Evening Buffet

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      Lunch Buffet

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      Set menu dinner

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Banana Boat

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      Beach Volleyball

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      Billiards/Snooker

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      Bocce

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      Catamaran

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      Children's Pool

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      Darts

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      Diving

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      Entertainment Programme

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      Gym

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      Jacuzzi

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Sailing

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      Sauna

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      Sun loungers

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      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

3051

Very Good

700

Average

266

Poor

118

Terrible

144

Recent Reviews: 4279

  • User:David H

    Trip type:

    Excellent Holiday. Great location. Great staff. Great hotel.

    rating12 Aug 2025

    Spent two weeks here at the end of July. This hotel is very clean and the staff, from security through reception and the waiting and cleaning staff are very interactive, friendly and welcoming. The...

  • User:samosh2005

    Trip type:

    good hotel

    rating11 Aug 2025

    The staff are friendly and willing to help. Room service is good, and the food is delicious, varied, and of high quality, especially at Rocks Restaurant. The animation team is nice and friendly...

  • User:Ehab E

    Trip type:

    It was a great experience.

    rating11 Aug 2025

    All services were excellent. The view is so wonderful. i Food Excellent: The rooms are very clean. The cleaners are very nice.

  • User:Mohamed M

    Trip type:

    Every services were very good Rooms is very clean , Foods is WOW, Pools is very good , full safty, general viwe is WOW..

    rating11 Aug 2025

    Every services were very good Rooms is very clean , Foods is WOW, Pools is very good , full safty, general viwe is fantastic

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