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Almacruz Hotel y Centro de Convenciones

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Almacruz Hotel y Centro de Convenciones

locationSantiago Chile, Santiago de Chile

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About Almacruz Hotel y Centro de ConvencionesAbout Almacruz Hotel y Centro de Convenciones

Location

This hotel is situated in the metropolitan area and is an ideal base from which to visit the most important sites in Santiago. Santa Lucía hill and the metro station of the same name are both just a 3-minute walk. It is located 10 minutes from the central railway station and approximately 30 minutes from the airport.

Facility

The hotel has 162 rooms, which are located on 13 storeys and are reachable by lift. The reception desk is open round the clock. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, medical assistance, translation services, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a king-size bed. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. Equipped with a direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. A shower, a bathtub and a whirlpool bath are included the bathrooms. For additional convenience, bathrooms also provide a hairdryer. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are available at the hotel. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. Guests can choose from a range of leisure activities, including a gym, a spa, a sauna and massage treatments.

Meals

Dining facilities include a dining room, a breakfast room and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Bed and breakfast can be booked. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Almacruz Hotel y Centro de Convenciones Amenities at Almacruz Hotel y Centro de Convenciones

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Restaurant(s) with smoking area

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Gym

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Sun loungers

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      Sun terrace

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      Swimming Pool

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

182

Very Good

94

Average

48

Poor

23

Terrible

28

Recent Reviews: 375

  • User:Yolreg

    Trip type:

    Unauthorised Charge and Terrible Customer Service

    rating12 May 2025

    I booked this hotel through Booking.com for a 2 night stay based on its good reviews. The terms of the booking were that there would be no payment until I stayed at the hotel and I paid a little...

  • User:Annette G

    Trip type: Solo travel

    Very shabby compared to the pictures on their website

    rating19 Apr 2025

    The hotel is very shabby the carpets and some of the furniture is stained and dirty. Staff is very polite and responsive, but my room isn’t being cleaned until after 2 o’clock there’s a tub in my...

  • User:KekoCastillo

    Trip type: Couples

    Great location and service!

    rating10 Apr 2025

    We had an emergency at the airport and luckily we found a room at this hotel. Everyone was so nice to us. From the concierge to the receptionist. They explained the food and locations. The hotel is...

  • User:RickStockton

    Trip type:

    A/C broken or fixed at 25 degrees with no user control

    rating21 Mar 2025

    We were treated warmly as we arrived at the reception on the first floor. It was early so they stored our bags until 3 pm check in. We came back and checked in around 5pm. We traveled to the 6th...

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