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Hyatt Place Ottawa - West

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Hyatt Place Ottawa - West

locationDowntown, Ottawa-ON

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About Hyatt Place Ottawa - WestAbout Hyatt Place Ottawa - West

Location

This hotel is located in Ottawa.

Facility

The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, safe, cash machine and drinks machine are available. Wireless internet access in public areas allows guests to stay connected. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a 24-hour security service, medical assistance and a laundry service. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Central heating ensures that rooms maintain just the right temperature. Equipped with a telephone and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. Bathrooms are equipped with a shower. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

At the hotel, guests can exercise and enjoy activities or just unwind. The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Comfortable sun loungers are available on the terrace. After an eventful day, guests can work out and recharge in the gym.

Meals

Various dining options are available, including a restaurant, a café and a bar. A delicious breakfast provides energy for the rest of the day. Staff are also happy to provide children's meals.

Amenities at Hyatt Place Ottawa - West Amenities at Hyatt Place Ottawa - West

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Number of Pools

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      Outdoor Pool(s)

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      Sun loungers

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

203

Very Good

77

Average

30

Poor

20

Terrible

26

Recent Reviews: 356

  • User:Julie M

    Trip type:

    First time but not our last, Hyatt Place Ottawa West is a great hotel.

    rating14 Dec 2025

    We recently stayed at Hyatt Place Ottawa West and had an amazing experience. Check in was a breeze, all the staff were extremely friendly and very helpful if we needed anything. We were upgraded to a...

  • User:Cheryl G

    Trip type:

    Lovely modern hotel

    rating11 Dec 2025

    A lovely new hotel, beautifully decorated, clean and modern. The staff was super friendly and helpful. Rooms were large and comfortable. Bed was a little soft but that's a personal preference...

  • User:Rixon R

    Trip type: Family

    Awesome relaxing experience in a peaceful location

    rating10 Dec 2025

    Awesome place for a quick stay with my family when we visited Ottawa. Second time here and the place is neatly done - renovated - neat and clean. Very friendly staff and rooms are well maintained.

  • User:Parrish2301

    Trip type: Solo travel

    Amazing

    rating19 Nov 2025

    Wonderful hotel. The staff were friendly and knowledgeable. The hotel was very clean. The breakfast was great, lots of options. I ordered supper at The Placery and the food was delicious. I highly...

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