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Crowne Plaza Niagara Falls-Fallsview

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Crowne Plaza Niagara Falls-Fallsview

locationChutes du Niagara, Niagara Falls-ON

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About Crowne Plaza Niagara Falls-FallsviewAbout Crowne Plaza Niagara Falls-Fallsview

Location

This hotel is located directly opposite the breathtaking Niagara Falls. Restaurants, bars, nightclubs, numerous shops, and the Niagara casino are also located opposite the hotel. The American and Horseshoe Falls, the Maid of the Mist, and beautiful Niagara Park can all be reached in less than 5 minutes on foot. The city centre can be reached in some 20 minutes on foot.

Facility

234 rooms are located on 12 storeys and can be reached by 7 lifts. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include room service, a laundry service and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine. Lectures, presentations and meetings can be held in one of the 15 conference rooms.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. All rooms are carpeted and have a double bed or a king-size bed. Children's beds can be requested for younger guests. Valuables can be securely stored in a safe. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-accessible rooms can also be booked. The hotel has family rooms and non-smoking rooms.

Sport

Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. Comfortable sun loungers are available on the sun terrace. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, crazy golf and golf are available. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a beauty salon, massage treatments and a solarium. Guests of all ages have the opportunity to enjoy a fun entertainment programme.

Meals

Various dining options are available, including a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A continental breakfast buffet and a lunch buffet offer culinary delights every day.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Crowne Plaza Niagara Falls-Fallsview Amenities at Crowne Plaza Niagara Falls-Fallsview

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

    • -

      Car Park

    • -

      Casino

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

    • -

      Hotel Safe

    • -

      Laundry Service

    • -

      Lifts

    • -

      Nightclub

    • -

      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

    • -

      Shops

    • -

      Small supermarket

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      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

    • -

      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

    • -

      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

    • -

      Continental Breakfast

    • -

      Lunch Buffet

  • Sport/Entertainment

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      Aerobics

    • -

      Children's Entertainment

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      Children's Pool

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      Entertainment Programme

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      Golf

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Minigolf

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      Outdoor Pool(s)

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      Sauna

    • -

      Sun loungers

    • -

      Sun terrace

    • -

      Table Tennis

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      Tanning Studio/Solarium

LocationLocation

Around this property:

Bus Station

5 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

835

Very Good

698

Average

540

Poor

329

Terrible

311

Recent Reviews: 2713

  • User:likkian

    Trip type: Family

    Below my expectations

    rating04 Jun 2025

    I recently stayed here for 2 nights and paid 750cad with Niagara Falls view n balcony room. The room was surprisingly small and felt cramped, especially given how expensive the rates were. I should...

  • User:jgr6b1

    Trip type: Couples

    The new Brock

    rating26 May 2025

    Stayed two nights at the recently updated Brock hotel Niagara Falls. Let me say first that im glad to see they brought back the name of the hotel to its original name.that said it was a a nice stay...

  • User:astrid00065

    Trip type:

    Extremely dissatisfied with Hilton Niagara Falls.

    rating22 May 2025

    Terrible hotel. The hotel is undergoing maintenance but there was no prior notification. We had been looking forward to this trip for so long and to arrive to find that our king royal Fallsview room...

  • User:RobboBvu

    Trip type: Couples

    Revitalized landmark Hotel. Beautiful facilities, staff that was very involved with the guests welfare.

    rating22 May 2025

    Spent two nights at the Hilton Brock Hotel, was a little concerned due to some negative reviews I had read but found all of reviews that were negative to be mostly incorrect. The one common negative...

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