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Empire Suites

locationDowntown, Montreal-QC

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About Empire SuitesAbout Empire Suites

Location

This hotel is located in the heart of Montreal.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. There are also a number of shops that make for great strolling and browsing. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, medical assistance, room service, a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A desk is provided. Additional features include a microwave and a tea/coffee station. A telephone, a TV and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. The hotel has non-smoking rooms and smoking rooms.

Sport

At the hotel, guests can exercise and enjoy activities or just unwind. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including a gym, callisthenics, aerobics and a spa. Children are well looked after in the kids' club.

Meals

The dining area includes a restaurant and a bar. A continental breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.

Payment

The hotel accepts payment by MasterCard.

Amenities at Empire Suites Amenities at Empire Suites

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

    • -

      Continental Breakfast

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Gym

    • -

      Sun terrace

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

5

Very Good

7

Average

9

Poor

8

Terrible

35

Recent Reviews: 64

  • User:Debby P

    Trip type:

    Absolutely horrid

    rating01 Aug 2025

    ABSOLUTELY HORRIBLE!!!! I worked in the hotel business for 35 years and have never had such a bad experience. Staff were not good, didn't even know what the room had in it. The bed was in my mind...

  • User:Sara B

    Trip type:

    TERRIBLE EXPERIENCE

    rating28 Jul 2025

    We had a terrible experience at LELUX HOTEL. Over 24 hours after checkout, we were suddenly accused of breaking a coffee kettle and charged more than 100 CAD without proof from our deposit. During...

  • User:Sherry L

    Trip type:

    Devastated

    rating04 Jul 2025

    I came all the way from BC to find my son. Before booking, I confirmed—twice—that a $250 deposit on Visa Debit was acceptable. Even the website says the same. But at check-in, I was told I couldn’t...

  • User:Adventure454581

    Trip type:

    SCAM ALERT!

    rating16 Jun 2025

    Be warned, this business will try to add an extra charge to your credit card and lie about why. I caught them red handed applying a charge to my card the day before I checked out for what they say...

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