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Best Western Hotel Universel Drummondville

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Best Western Hotel Universel Drummondville

locationDrummondville, Drummondville-QC

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About Best Western Hotel Universel DrummondvilleAbout Best Western Hotel Universel Drummondville

Location

This hotel is located in Drummondville. The nearest airport is Montreal - Dorval Internationa (YUL).

Facility

The hotel has a lift and features 115 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. Guests of the hotel can enjoy various recreational facilities, including the garden, during their stay. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include translation services, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with central heating. A balcony is among the standard amenities of some rooms. Additional features include a refrigerator and a tea/coffee station. A TV and WiFi (no extra charge) are provided as well. A hairdryer is provided in the bathrooms. Wheelchair-accessible rooms can also be booked. The hotel has family rooms and non-smoking rooms.

Sport

The pleasantly heated water of the indoor pool area guarantees comfortable swimming. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including tennis, a gym, a spa and a solarium. Additional amenities include an entertainment programme for children with a number of fun activities.

Meals

Various dining options are available, including a restaurant, a dining room and a bar. A fortifying breakfast is served daily. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Best Western Hotel Universel Drummondville Amenities at Best Western Hotel Universel Drummondville

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Car Park

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      Casino

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Safe Stay (AHLA)

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Children's Entertainment

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

    • -

      Number of Pools

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      Parasols

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

292

Very Good

266

Average

106

Poor

47

Terrible

51

Recent Reviews: 762

  • User:jimvtSanRamon_CA

    Trip type:

    Terrible, Misleading Brand Extortion

    rating02 Nov 2025

    Do NOT stay here! Not a Best Western Plus: NO free breakfast! NO free coffee after 9:50 am. I asked and was told I had to pay for second cup by curt front desk. Motel 6 has free coffee all day in the...

  • User:GoForN

    Trip type:

    Good Experience, nice stay.

    rating20 Sept 2025

    We checked in smoothly, and our room was incredible! It had a living room with a wet bar and dining area, located by the Service Room on the main floor. Initially, we thought it might be noisy with...

  • User:TinaLouise24

    Trip type:

    Great for a quick stopover

    rating15 Sept 2025

    We booked this BW on our way home from Nova Scotia. After a 10 hour drive, we were greeted with a smile by the young lady at the front desk. We were happy that she spoke perfect English to us and...

  • User:B9741CUannr

    Trip type: Couples

    Wonderful surprise in this hotel.

    rating09 Sept 2025

    Beautiful hotel and restaurant! The bread bar at the restaurant was a new and enjoyable experience. And our food was very tasty. Huge pool that was fun to swim in! Friendly greeting by staff. Really...

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