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Carbon Hotel

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Carbon Hotel

locationBelgium, Hasselt

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About Carbon HotelAbout Carbon Hotel

Location

The hotel is located in the heart of Genk near the city's commercial centre and its largest shopping centre. Its convenient location along the E314 motorway makes it easy to reach from Maastricht and Belgium. Hasselt is 14 km away and Genk train station is a 5-minute walk from the hotel.

Facility

The hotel welcomes guests in a 5-storey building with a lift and 60 non-smoking rooms. The reception desk is open round the clock. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access in public areas (for a fee) allows guests to stay connected. The tour desk offers assistance with booking excursions. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a transfer service, room service, a laundry service and a hotel shuttle bus. Bicycle storage for a fee is available to guests. There is a bike hire service as well.

Rooms

Rooms are equipped with air conditioning and individually adjustable heating. Rooms include a double bed. Extra beds can be requested. A safe provides secure storage for guests' personal property. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a stereo system and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer.

Sport

Fine weather can be enjoyed on the terrace. For guests who wish to keep active, cycling/mountain biking and golf are available. The fitness rooms are perfect for a comprehensive workout. The wellness area features various facilities, such as a spa, a sauna, a steam bath, a hammam and massage treatments.

Meals

Various dining options are available, including a non-smoking restaurant, a breakfast room and a café. Catering options include bed and breakfast, half board and full board. A delicious breakfast is an excellent reason to rise and shine. At lunch and dinner, guests can order dishes à la carte or choose a set menu. Special culinary options, such as diet meals, are also available. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Carbon Hotel Amenities at Carbon Hotel

  • Facilities

    • -

      24-hour reception

    • -

      Air conditioning

    • -

      Bicycle Cellar

    • -

      Bicycle Hire

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Garage

    • -

      Hotel Safe

    • -

      Laundry Service

    • -

      Lifts

    • -

      Restaurant(s)

    • -

      Restaurant(s) with non-smoking area

    • -

      Room Service

    • -

      Wifi

  • Hygiene

    • -

      Housekeeping only upon request

    • -

      Hygiene training for staff

    • -

      Sanitiser dispenser

  • Meals

    • -

      à la carte Dinner

    • -

      à la carte Lunch

    • -

      Full Board

    • -

      Half Board

    • -

      Set menu dinner

    • -

      Set menu lunch

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

    • -

      Cycling/Mountain Biking

    • -

      Golf

    • -

      Gym

    • -

      Massage

    • -

      Sauna

    • -

      Steam bath

LocationLocation

Around this property:

Park

3 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

474

Very Good

389

Average

170

Poor

96

Terrible

47

Recent Reviews: 1176

  • User:Pioneer30696977361

    Trip type: Business

    Unusual Business hotel

    rating27 Oct 2025

    Located downtown Genk is directly connected by an elevator to an underground parking area. In the surrounding areas at a walkable distance you may find several restaurants and pubs. Train station is...

  • User:StephenR3173

    Trip type:

    The only premium Genk hotel to book.

    rating26 Oct 2025

    Met all my needs and exceeded expectations. Owner and staff could not be more helpful. Well done Carbon, Gusto chef and staff!

  • User:Climber62280781960

    Trip type:

    Overcharging and Dishonest Practices

    rating08 Oct 2025

    I was overcharged, but this hotel refused to issue a refund. They admitted to the overcharge yet refused to process the refund. No matter how many times I followed up, they stopped responding to my...

  • User:Matthias K

    Trip type:

    A good place to stay in Genk for a few nights

    rating16 Sept 2025

    The bedroom had a very nice design and I could sleep very well. Only the free space next to the plug socket was a little bit to small for a 15.6'' Laptop. The quality of Breakfast was very good. For...

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