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Castaways Resort & Suites

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Castaways Resort & Suites

locationFreeport, Grand Bahama

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About Castaways Resort & SuitesAbout Castaways Resort & Suites

Location

Located two miles from Grand Bahama International Airport, nextdoor to the International Bazaar, 1 mile from the centre and the hospital, and 5 miles from Port Lucaya Marketplace and Our Lucaya Resort. The resort is centrally located with restaurants, shopping, straw market, cinema and much more, all within walking distance.

Facility

21 suites, 10 single rooms and 87 double rooms are located on 4 storeys and can be reached by lift. Staffed 24 hours a day, the reception desk makes check-in and check-out easy. Services such as a baggage storage service, a safe and a drinks machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Souvenirs can be purchased at the gift shop. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. All rooms are carpeted and include a double bed, a king-size bed or a sofa bed. A safe and a desk are also available. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex is ideal for exercise and relaxation. Sun loungers and parasols are available on the terrace, where guests can enjoy a quick break or relax for hours. Refreshing drinks are served at the poolside snack bar. There are many ways to relax or stay active at the hotel, including tennis, golf, a gym, darts and aerobics.

Meals

Dining facilities include a dining room, a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. In addition to breakfast, the hotel also offers lunch and dinner à la carte.

Payment

All major credit cards, including American Express, VISA and MasterCard, are accepted for payment.

Amenities at Castaways Resort & Suites Amenities at Castaways Resort & Suites

  • Facilities

    • -

      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

    • -

      Lifts

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      Pets

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      Playground

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

  • Sport/Entertainment

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      Aerobics

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      Darts

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      Golf

    • -

      Gym

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      Indoor Pool

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      Number of Pools

    • -

      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Swimming Pool

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      Tennis

LocationLocation

Around this property:

City Centre

1 km

User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

1

Very Good

8

Average

22

Poor

8

Terrible

9

Recent Reviews: 48

  • User:662StephanieM

    Trip type:

    An absolute dump

    rating21 Feb 2025

    We spent one night here, only because there was a glitch in our Airbnb reservation. This place is a dump. The staff were friendly but its a one star hotel. The towels must be 15 years old. The pool...

  • User:Gwbuild1

    Trip type: Solo travel

    The hotel where you cannot sleep.

    rating16 Aug 2022

    I knew I was picking up a low cost hotel room. Totally fine. The condition of the room and hotel is fine for the low cost. Why the 1star?? Because it’s ridiculous for them to allow the pool area to...

  • User:Ducatiman1997

    Trip type: Business

    Third world conditions. Pathetic hotel if you can call it a hotel

    rating22 Oct 2019

    Salt water from the taps and shower. Shower one little stream. The whole building is falling apart, rooms are pathetic, ‘free internet’ non existing. No internet. ‘Restaurant’ and food don’t even...

  • User:clundy3

    Trip type: Family

    Good for the Price

    rating09 Aug 2019

    The reasonable price was a major factor in our selection of this 'resort'. The service good and staff friendly and accommodating. The hotel is a bit dated but clean. I will be staying whenever I...

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