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Excelsior Hotel & Spa Baku

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Excelsior Hotel & Spa Baku

locationAzerbaijan, Baku

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About Excelsior Hotel & Spa BakuAbout Excelsior Hotel & Spa Baku

Location

This urban hotel is situated on a main road in the heart of Baku, approximately 3 km from the sea. There are a number of shops nearby.

Facility

Guests can enjoy the pleasant ambience of one of the a villa/house. The following room categories are also available: 61 rooms, including 4 junior suites, 2 suites, an apartment and 9 single rooms. This hotel has a lift and a reception desk. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Other services include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the courtyard from a balcony or terrace. All rooms are carpeted and include a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. There is also an ironing set and a trouser press. A telephone, satellite television, a CD player, a DVD player and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Amenities provided in the rooms include slippers and a daily paper. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.

Sport

The pool complex ensures comfortable swimming with its indoor and outdoor pools and pleasantly heated water. Children can enjoy a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A sun terrace, sun loungers, and parasols are available. Active guests can enjoy tennis. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, squash, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and a solarium.

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. At breakfast and dinner, guests serves themselves at the generous buffet. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Excelsior Hotel & Spa Baku Amenities at Excelsior Hotel & Spa Baku

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Evening Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Pool

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

    • -

      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Squash

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

Map preview

Around this property:

Bus Station

70 m

Shopping opportunities

200 m

Park

1 km

Sea

3 km

User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

195

Very Good

105

Average

29

Poor

7

Terrible

13

Recent Reviews: 349

  • User:vansh p

    Trip type:

    Worst Hotel Experience – Rude Staff, No Manager, and Zero Service

    rating21 May 2025

    Rude Staff, No Manager, and Zero Hospitality – Horrible Stay! This hotel has been a complete disappointment from the moment we asked for basic amenities. Since early morning, we’ve been requesting...

  • User:stan b

    Trip type:

    Lovely facilities, Awful staff & Awful service.

    rating28 Apr 2025

    Hotel is of a high standard of decor and finish with good facilities, however the staff are completely inhospitable and plainly rude. Completely unwilling to help and should not work in the...

  • User:Swaraj D

    Trip type: Friends getaway

    Can be avoided

    rating25 Feb 2025

    Great hotel. But need some attention from staffs. Location is good. But not many place to eat nearby. Staffs were great. But little more attention towards guests were expected. We stayed there for...

  • User:SpardhaJ

    Trip type: Family

    Baku Trip (Dec 2004)

    rating07 Dec 2024

    We booked two superior rooms for 3 adults. The rooms are spacious enough but we could not control our own rooms’ temperature. It’s winter time but it got really hot. The rooms are decent but could be...

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