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Sheraton Grand Salzburg

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Sheraton Grand Salzburg

locationAustria, Salzburg

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About  Sheraton Grand SalzburgAbout Sheraton Grand Salzburg

Location

This luxury hotel is situated directly beside the Mirabell Gardens and close to the picturesque old town. Links to the public transport system can be reached within 200 m.

Facility

12 junior suites, 19 suites, 139 single rooms and 139 double rooms are located on 6 storeys and can be reached by lift. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry, a page service and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed or a king-size bed. Children's beds and extra beds can be requested for younger guests. A safe and a minibar are also available. For guests' convenience, units include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. Other features include a direct dial telephone, a television with satellite/cable channels, a radio and WiFi. Amenities provided in the rooms include slippers and a daily paper. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and 158 non-smoking rooms.

Sport

Guests can strike that perfect balance between exercise and relaxation in the indoor pool. A sun terrace is a great place to while away the hours. Refreshing drinks are served at the poolside snack bar. For those who wish to stay active while on holiday, the hotel offers tennis. The hotel's location is particularly ideal for skiers. The fitness rooms are perfect for a comprehensive workout. There is a wellness area with a spa, a sauna, a steam bath and a hammam. Subject to charge: massage treatments.

Meals

Various dining options are available, including a dining room, a breakfast room, a café and a bar. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. A continental breakfast buffet guarantees a great start to the day. For lunch and dinner, guests can order à la carte. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

 Amenities at Sheraton Grand Salzburg Amenities at Sheraton Grand Salzburg

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Restaurant(s) with smoking area

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Indoor Pool

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      Massage

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      Sauna

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      Steam bath

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      Sun terrace

    • -

      Tennis

LocationLocation

Around this property:

Park

100 m

Tourist Centre

400 m

Train Station

800 m

Golf Course

5 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

994

Very Good

423

Average

123

Poor

46

Terrible

36

Recent Reviews: 1622

  • User:Mrbrownie1959

    Trip type:

    Great hotel but too many tour groups.

    rating05 Dec 2025

    The hotel is fine. My complaint is with the tour buses. This hotel is very popular with tour buses full of people. There were at least two groups here during my visit. In the morning, there is...
  • User:Cammej925

    Trip type: Couples

    Not a five-star hotel

    rating01 Dec 2025

    This is advertised as a five star hotel, but I would say it’s far from it. We stayed at two other actual five-star hotels on the trip and the Sheraton did not compare. The rooms are old and musty...
  • User:HipHipHop

    Trip type:

    Great place to stay in Salzburg. Wonderful lounge and breakfast

    rating12 Nov 2025

    We made a quick 2-day stop in Salzburg before heading to Vienna. We had visited Salzburg before but felt we didn’t spend enough time to enjoy the beautiful city. This time we decided to stay near...
  • User:Blake A

    Trip type:

    10/10 You should stay here!

    rating10 Nov 2025

    Had an amazing experience at the Sheraton Grand Salzburg. It truly felt like home away from home. The staff was very friendly and delighted at our arrival. Our room was amazing. Very comfortable...

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