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Oaks Townsville Gateway Suites

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Oaks Townsville Gateway Suites

locationTownsville, Townsville - QLD

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About Oaks Townsville Gateway SuitesAbout Oaks Townsville Gateway Suites

Location

Located within easy walk of the CBD, the hotel has a range of restaurants and cafés on its doorstop on cosmopolitan Palmer Street.

Facility

The apartment hotel has 112 rooms, which are located on 12 storeys and are reachable by lift. English-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Guests arriving by car can park their vehicles in the car park. Further services include a 24-hour security service, room service, a laundry service and a coin-operated laundry.

Rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. Guests can relax on the balcony or terrace. Rooms have a queen-size bed or a king-size bed. Separate bedrooms are available. Extra beds can be requested. A desk is provided. A refrigerator, a microwave, a tea/coffee station and a dishwasher are standard features. Further amenities include a washing machine and an ironing set. A telephone, a television with satellite/cable channels, a CD player, a DVD player, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the apartment hotel, including a gym, callisthenics, a spa and a sauna.

Meals

The dining area includes a restaurant and a bar. In addition to breakfast, the hotel also offers lunch and dinner à la carte.

Payment

The following credit cards are accepted: VISA and Diners Club.

Amenities at Oaks Townsville Gateway Suites Amenities at Oaks Townsville Gateway Suites

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Jacuzzi

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

421

Very Good

345

Average

129

Poor

77

Terrible

59

Recent Reviews: 1031

  • User:krystalbur2n

    Trip type: Solo travel

    I wanted to love it but they have German cockroaches

    rating04 Jun 2025

    I wanted to love it but they have German cockroaches. They were in the kitchen and on people's belongings in the lift. Its pretty gross which is disappointing because the property is ok and staff are...

  • User:yanamcneil

    Trip type: Friends getaway

    Good Location

    rating20 May 2025

    Location was great, lots of cafes & restaurants around. Staff were accommodating after we had an issue with the room on check in but that was resolved.

  • User:caroltec03

    Trip type: Business

    Carol Murray motel review

    rating19 May 2025

    Very dissatisfied with the room and the noise and no room service was available I rang out for pizza.

  • User:Sudipta B

    Trip type: Business

    Nice overall experience

    rating08 May 2025

    Great location. Nice and tidy room. Helpful staff. Hassle free Check in and check out experience. Will come back again.

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