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Mercure Welcome Melbourne

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Mercure Welcome Melbourne

locationMelbourne CBD, Melbourne - VIC

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About Mercure Welcome MelbourneAbout Mercure Welcome Melbourne

Location

The hotel is located in the very heart of Melbourne, within walking distance of shopping precincts, historic theatres, restaurants and bars, whilst numerous sporting venues are a simple tram ride away. Vibrant Bourke St Mall is metres away. Nearby points of interest include Regent Theatre and Old Melbourne Gaol. Melbourne Tullamarine Airport is about 25 km from the hotel.

Facility

330 non-smoking rooms are located on 12 storeys and can be reached by lift. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed. A safe and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.

Sport

Guests can enjoy a selection of sport and entertainment options. Leisure activities and facilities at the hotel include a spa or, for a fee, massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Dining facilities include a dining room, a café and a bar. The non-smoking restaurant provides high chairs for children. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Mercure Welcome Melbourne Amenities at Mercure Welcome Melbourne

  • Facilities

    • -

      24-hour reception

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Hire

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

    • -

      Hotel Safe

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

    • -

      à la carte Lunch

    • -

      Breakfast Buffet

  • Sport/Entertainment

    • -

      Children's Entertainment

    • -

      Massage

LocationLocation

Around this property:

Park

200 m

Underground/Over ground Station

200 m

River

200 m

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

734

Very Good

1962

Average

1462

Poor

486

Terrible

300

Recent Reviews: 4944

  • User:Becksta_cC

    Trip type: Business

    Horrible - avoid staying here

    rating12 Aug 2025

    Probably one of the worst experiences I have had in Melbourne hotels, which I travel to frequently for work. This was the first time staying there, When I entered the room it looked ok, the tv was...

  • User:BiancaIsNotHere2

    Trip type:

    Where exactly is the welcome, at Mercure Welcome?

    rating18 Jul 2025

    Mercure welcome review. Room 0934

Where exactly is the welcome, at Mercure Welcome? My trip isn't even over and I feel the need to write this. It is currently 9:15 p.m., and I checked in around 11...

  • User:Nigel H

    Trip type:

    Great Location but way to noisy

    rating06 Jul 2025

    This hotel is great for a central stay in Melbourne. So close to the main shopping centres, Chinatown, Victoria Markets, Southbank, etc. Easy to get to from Southern Cross station using the 96 tram...

  • User:437shiveks

    Trip type:

    Not so good experience

    rating02 Jun 2025

    Everything is great at this property, the location is also very good in the middle of CBD and we have lot of restaurants and Cafe around. The only negative thing is that I had to face bed bugs and I...

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