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Intercontinental Melbourne the Rialto

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Intercontinental Melbourne the Rialto

locationMelbourne CBD, Melbourne - VIC

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About  Intercontinental Melbourne the RialtoAbout Intercontinental Melbourne the Rialto

Location

The hotel is located just a short stroll away from some of the city's major attractions, galleries, theatres, renowned shopping areas and restaurants. The famous Rialto Towers Observation Deck is just next door, offering magnificent panoramic views over Melbourne. The city centre is around 1 km away, and Southern Cross train station is just some 900 m from the hotel. Nearby attractions include the Crown Casino, around 1.2 km away, Melbourne Aquarium, Victorian Arts Centre and National Gallery of Victoria, all within roughly 2 km of the hotel, and Parliament House, which is some 2.2 km away.

Facility

9 suites, 228 single rooms and 21 double rooms are located on 9 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service, a hairdresser and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed or a king-size bed. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests are always kept up-to-date thanks to the daily paper provided. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The pleasantly heated water of the indoor pool area guarantees comfortable swimming. Sun loungers are ready and waiting on the terrace. The hot tub in the pool area promises pure relaxation. Sport and leisure facilities at the hotel include a gym and callisthenics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. A casino offers fun and entertainment.

Meals

Various dining options are available, including a restaurant with air conditioning, a dining room, a café and a bar. Breakfast, lunch and dinner will satisfy appetites big and small. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

 Amenities at Intercontinental Melbourne the Rialto Amenities at Intercontinental Melbourne the Rialto

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

    • -

      Restaurant(s)

    • -

      Room Service

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      Shops

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      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

    • -

      Number of Pools

    • -

      Sauna

    • -

      Steam bath

    • -

      Sun loungers

LocationLocation

Around this property:

Train Station

900 m

City Centre

1 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

1520

Very Good

721

Average

285

Poor

119

Terrible

83

Recent Reviews: 2728

  • User:zoel200

    Trip type:

    DO NOT STAY AT THIS HOTEL! Health Warning!!

    rating28 Nov 2025

    DO NOT USE THEIR SPA!!! I developed a painful folliculitis rash after using the spa at this hotel, and management showed absolutely no duty of care. I reported it immediately, emailed them, and even...
  • User:RaviA651

    Trip type:

    Neat and clean 5 star hotel

    rating26 Nov 2025

    Wow Amy at reception knows what customer service is friendly and very helpful. I came after taking a long flight from USA 21 hours and she helped me by getting me early check in at 12 noon so I could...
  • User:Linda B

    Trip type:

    Preadatory sales techniques and poor business practices

    rating25 Nov 2025

    I attempted to change the dates of a booking weeks before it was due. I sent three messages without any reply. I went ahead and cancelled the booking requesting a reschedule of dates or a refund. I...
  • User:Ran G

    Trip type:

    Disappointed by Multiple Service Failures – Not the Experience Expected from InterContinental

    rating29 Oct 2025

    I recently stayed at InterContinental Melbourne The Rialto while travelling from Sydney to present at a business conference hosted onsite. My company books this hotel regularly due to what has always...

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