Ca' Sagredo Hotel

When one considers the Ca’ Segredo Hotel, one has to remember the structure housing the hotel was a former small palace built several hundred years ago and is seated right on the Grand Canal with water literally a couple of feet below the back door. In other words, this is a very very old building built on the banks of the waterway and certain compromises need to be understood and accepted. That said, as a Hilton Diamond member, I received a generous upgrade to a Segredo Suite which is large and very lovely with a nice partial view of the canal. The downside, however, is the fact that the room has a noticeable slope that is certainly due to uneven settlement of the structure. I got used to it but it took a little while. I have a strong feeling most hotels on the island portion of Venice are similar. The furnishings are aged but do give a period feel. Bathroom is large and supplied with nice amenities including toothbrushes in addition to the usual rose scented body lotion soap and conditioner. Water is strong and very hot. So needs to mix cold water for to achieve a desired temperature. A pair of nice robes and slippers are supplied. There is a dressing area. Closet space is ample. There is a clothes steamer in the closet along with an in-room safe. There is a refrigerator that is half filled with minibar items so leave little room for the guest. The king mattress is made up of two twin mattresses so there is some sliding movement. The mattress is firm and both the pillows and beddings are very comfortable. Be aware the hotel provides only ONE key and it is a conventional instead of the usual card key. Breakfast is served in a side dinning room adjacent to the grand ballroom. Buffet breakfast is standard fare but excellent in quality and there are servers that take your coffee order. I get complimentary breakfast but if not included, the buffet breakfast costs €40 or there is a small a la carte menu. Most importantly, the hotel is located in an extremely convenient location on the island. The front door is 10 feet away from the Gondola crossing of the canal (€2) and adjacent to the d’Oro stop of the #1 Vaporetto ( water bus) stop. It is easy walking distance to all the major attractions including Piazza San Marco. It will become apparent why easy walking distance is so very important in Venice. And despite being there in the middle of the Carnival, my room was very quiet. Bottom line - you will pay more for this hotel because it is on the main island, an old palace, one of the SLH members and ultra conveniently located. For me, it is well worth the money. One advice. Book directly with the hotel or Hilton if possible. Perhaps you can even negotiate a rate including breakfast. You can book with a third party and get a rate substantially cheaper than the advertised rate but I have a strong feeling you will end up with a small room facing the nosier street and no chance of an upgrade. Also be beware there are extra taxes staying in Venice so don’t be surprised if the room ends up more than the advertised rate.

This was our first time in Venice. Our stay at the Ca’Sagredo was wonderful. The hotel is uniquely beautiful, expressing old work charm. The staff was great in helping with reservations and sites. What really made it stand out was how they helped handle our stay when one of us became ill. The employee, Ricardo, helped provide a physician and took care of room arrangements to extend our stay. He went above and beyond to help us get going last minute, so we could move on with our trip. I would highly recommend this hotel to enjoy Venice. I also would like to thank Ricardo and staff for helping us in a time of need.