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Serras Andorra

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Serras Andorra

locationEl Tarter, Andorra

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About Serras AndorraAbout Serras Andorra

location

This charming ski hotel is situated 500 m away from the ski resort of Grandvalira, 200 m from the entrance of Incles Valley and 6 km from Canillo. The family-friendly holiday village is just 1 km from Soldeu, where guests will find a number of restaurants, bars and nightlife, while links to the public transport network are just 200 m from the hotel.

facility

61 rooms are located on 4 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The holiday village has a range of facilities for guests with disabilities. The complex has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops as well. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Individually adjustable heating ensures that rooms maintain comfortable temperatures. Guests can enjoy the mountain view from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. Guests will also find a refrigerator included among the standard features. A trouser press is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The complex has family rooms and non-smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Comfortable sun loungers are available on the terrace. The holiday village offers an extensive outdoor sports programme, including cycling/mountain biking, golf, archery, fishing and horse riding. The complex's location is particularly ideal for skiers. Ski passes are available locally. Sport and leisure facilities at the complex include a gym, billiards and aerobics. Various wellness options are available at the holiday village, including a spa, a sauna, massage treatments and a solarium. Leisure facilities include an entertainment programme, a kids' club and live music.

meals

Dining facilities include a dining room, a breakfast room, a café and a bar. Guests can dine in a cosy atmosphere at the restaurant (smoking area and high chairs). Catering options include bed and breakfast, half board and full board. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Diet meals and children's meals can be prepared on request. The complex also offers special catering options.

Amenities at Serras Andorra Amenities at Serras Andorra

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Playground

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with smoking area

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      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Full Board

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      Half Board

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Archery

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      Billiards/Snooker

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Horse Riding

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      Indoor Pool

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      Massage

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      Number of Pools

    • -

      Outdoor Pool(s)

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      Sauna

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Public Transport

200 m

Bars / Pubs

1000 m

City Centre

1000 m

Golf Course

1000 m

Nightclub

1000 m

Restaurants

1000 m

Ski Area

1000 m

Forest

2000 m

Bus Station

20000 m

Tourist Centre

20000 m

Cross-Country Skiing

30000 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

252

Very Good

68

Average

15

Poor

6

Terrible

3

Recent Reviews: 344

  • User:Eric L

    Trip type: Couples

    Must visit!

    rating19 Feb 2026

    Decided to take a chance with Serras this season and could not have been happier. Location- very close to Soldeu lifts with a fantastic ski shuttle directly to the lift. Hospitality- Tomás is the man! Exceptionally helpful and friendly. If you need something done he’s your guy. Cuisine- Bruna is absolutely fantastic. Must try the secreto iberico and torrija for desert. Rooms- very clean and comfortable. Spa- phenomenal!! Very tranquil and easily accessible. Atmosphere- classic Andorran mountain vibes with a modern spin. Loved it. Hotel Manager, Owner at Serras Andorra, responded to this review Dear Guest,Thank you very much for your kind words.We are truly delighted to hear that you enjoyed your stay at Serras Andorra from our location and facilities to the service provided by Tomás and the culinary experience created by Bruna. It is especially rewarding to know that the comfort of your room and the tranquility of the spa contributed to such a memorable visit.We very much look forward to welcoming you back for another exceptional stay in the near future.Emili Yepes,General Manager Serras Andorra

  • User:jetset818

    Trip type: Family

    A Cozy 5-Star Stay with an Amazing Ski Camp for Kids

    rating15 Feb 2026

    We already knew Serras as a brand (we love the Barcelona property: great rooftop views over the port and a great restaurant), so choosing Hotel Serras Andorra felt like an easy decision. This was actually our third stay in four years.Overall, it is a very good hotel. The atmosphere is warm and cozy, especially around the bar and restaurant, and the spa is a real plus after a day in the mountains. The service was good, with just a couple of small hiccups with our requests. Nothing dramatic at all, but it felt like the team was not always fully on top of every detail. Still, the experience absolutely matches what you expect from a solid 5-star stay.Breakfast was really enjoyable: a well-curated buffet with a great variety of high-quality products. Also, you can order a selection of eggs and other dishes from the kitchen.Bruna (the restaurant) and 42 Grados (the bar) are both great spots for dinner or a drink. We ended up going every day during our week-long stay and always had a good time, although after a full week you might start wishing for a bit more menu variety.What truly makes this hotel stand out, though, is the slope in the backyard: it is perfect for learning to ski. We were there for a week and our child attended the Ski Camp for four days with Daiana, the instructor. It was the highlight of the trip. Our 3-year-old went from zero experience to confidently going down the slope independently and even turning in just four days, which honestly surprised us. Daiana was fantastic: patient, encouraging, and incredibly organized. The camp also included apres-ski activities for kids like drawing, crafts, and even a spa visit, which made the whole experience even more special.A big thank you and top mention to Daiana. We will definitely be back. Hotel Manager, Owner at Serras Andorra, responded to this review Dear Guest,Thank you very much for your thoughtful and detailed review.We are truly delighted to know that you continue to place your trust in Serras and that your stay with us in Andorra was, once again, a memorable one. It is especially rewarding to hear that your child’s experience at the ski camp was such a highlight, Daiana will be thrilled to receive your kind recognition.We also sincerely appreciate your constructive feedback, which we will carefully review with the team as part of our ongoing commitment to excellence.We very much look forward to welcoming you and your family back for another exceptional stay in the near future.Sincerely,Emili Yepes,General Manager Serras Andorra

  • User:Alex M

    Trip type: Solo travel

    Great to place to relx

    rating24 Aug 2025

    Wonderful staff and facilities. A great place to relax. The sauna and hot pool & pool are great temperatures and to cool down the ice plunge is very cold!

  • User:mistyceeC

    Trip type: Couples

    Excellent Spa experience & Sara truly amazing

    rating04 Aug 2025

    Sara the spa Manageress is so lovely, knowledgable & helpful. My Husband & I spent a wonderful late morning relaxing in the fantastic spa facilities. Unlike many spas it had the added bonus of an infer red light room, which really helped my aching lower back. The jets on the spa pool were lovely & strong. We would highly recommend this lovely intimate spa & gym facilities to everyone. Thank you Sara you’re a star.

  • User:Companion63637622576

    Trip type: Family

    Perfect

    rating12 Feb 2025

    Nice hotel and nice restaurant, our waitress in the restaurant : Rocio 5* service.Good food and wine 🙏🙏Nice hotel and nice restaurant, our waitress in the restaurant : Rocio 5* service.Good food and wine 🙏🙏Nice hotel and nice restaurant, our waitress in the restaurant : Rocio 5* service.Good food and wine 🙏🙏

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