Hotel Exe Princep

Name: Hotel Exe Princep
Address: Carrer de la Unio, 5, Andorra, andorra
Telephone: +44-204-505-9777
Rating: 3.5

Escaldes, Andorra

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About Hotel Exe Princep

location

Located directly beside a main road in the centre of Escaldes, this hotel lies at the heart of Andorra’s shopping and tourism centre. Links to the public transport network and Caldea entertainment centre with nightclubs and bars are to be found 5 minutes walk from the hotel.

facility

50 double rooms are located on 5 storeys and can be reached by lift. Guests are warmly welcomed by English- and French-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include medical assistance, room service, a laundry service and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed or a queen-size bed. Extra beds can be requested. A safe and a minibar are also available. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has non-smoking rooms.

sport

There are many ways to relax or stay active at the hotel, including cycling/mountain biking, skiing, a gym, callisthenics and aerobics. Ski passes are available locally.

meals

Various dining options are available, including a dining room, a breakfast room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Catering options include bed and breakfast and half board. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can order à la carte. Set menus are available at dinner. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Amenities at Hotel Exe Princep

Facilities
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  24-hour check-in
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  24-hour reception
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  Air conditioning
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  Bar(s)
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  Bicycle Hire
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  Café
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  Car Park
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  Cloakroom
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  Conference Room
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  Currency Exchange
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  Disability-friendly
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  Foyer
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  Garage
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Medical Assistance
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  Restaurant(s)
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  Restaurant(s) with high-chairs
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  Restaurant(s) with non-smoking area
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  Room Service
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  Shops
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  TV Room
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Enhanced cleaning programme
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  Hand sanitiser
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  Housekeeping only upon request
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  Hygiene training for staff
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  Medical teleconsultation
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Protective equipment for employees
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  Protective equipment for guests
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  Protective hygiene screens
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  Protective masks for guests
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  Sanitiser dispenser
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
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  à la carte Dinner
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  à la carte Lunch
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  Breakfast Buffet
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  Continental Breakfast
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  Half Board
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  Set menu dinner
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  Special Diet
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  Special Offers
Sport/Entertainment
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  Aerobics
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  Gym

Location

Around this property:

Restaurants

0 m

Public Transport

30 m

Bars / Pubs

50 m

Nightclub

50 m

Ski Area

6500 m

Golf Course

10000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

191

Average

105

Poor

Terrible

Recent Reviews: 467

User:Danny G
Trip type: Family
Highly recommend!
25 Jan 2026
We stayed in Jan 2026 in a family room (2 rooms with an adjoining door) for a skiing trip. Very nice rooms and top marks for cleanliness . Right in the center of town and a 10 minute walk to the bus station to grab the bus (L5 or L7) to La Massana where we got the ski lift up to Pal. Staff were very friendly and helpful especially LISANDRO on reception. Breakfast was basic but adequete. We will be using again as we coudlnt have found better for the value. Top marks!
User:mwahgo
Trip type: Business
Not what it purports to be,,,
12 Jul 2022
I would normally have rated this hotel quite highly and been glad to award it the same kind of reviews as it seems so many other people who have used its services have already previously appreciated.However, despite its benefits – and I stress that this really is only based on my personal experience – I left earlier than I intended and with a very bad taste in the pit of my mouth.Let it be understood that in general, Andorra is the kind of place that is totally geared towards screwing whatever money it can out of the tourists who visit – and what happened to me through this hotel was simply another example of this kind of behaviour that is unfortunately evident pretty much everywhere within this country that would like to offer itself as a cultural and lifestyle alternative to Monaco – but has as much chance of doing this as either might Bognor Regis, Benidorm or Larnaca.The bottom line here is that whilst the facilities on offer are perfectly acceptable – though basic, minimalist and quite cramped – the morality behind the Management's treatment of its guests is seemingly only copacetic for as long as the visitor shuts-up, pays-up and has no issues.... Such as, and by happenstance, was not my case.Unfortunately, due to a burst water pipe emergency in my home above Monaco, I had to leave three days earlier than anticipated.I asked the Hotel if they would be prepared to reimburse me the unused days and they told me to go through Booking.com – who had taken my reservation – and ask them to contact the Hotel by return with the authorisation for the reimbursement.The Hotel management stated that “normally”, in the case of an emergency, such a request would be favourably received.After two days of back-and-forth with Booking.com's 'faceless' Customer Service, I was informed that it was actually the Hotel who would make this decision.Look – it's not about losing the cost of the extra three nights: I can afford it.No worries there.No – rather is it that the INEFFICIENCY – or purposeful veniality of the staff – actually compounded the growing sour taste in my mouth by SURCHARGING me the Turist Tax TWICE OVER – for a so-called “double booking” – when I had EXPLICITLY reserved as a SINGLE traveller: the added amount being directly and illicitly charged to my Credit Card without my authorisation or any request having been previously made.Furthermore, the way that this was done was in such an underhand manner that it also purportedly laid the onus of the blame on ME because I had supposedly not paid this on Check-Out: when, in fact, I had asked both Receptionists of the previous evening, AND the Night Receptionist - (early on the day of my departure( - whether I was “all paid-up”: and had been assured that I was.Note that I have absolutely NO issue in paying ANYTHING that is legitimately owed.So – CAVEAT – I repeat, this is MY experience: but – frankly – I found it to be generically reflective of an “attitude” held by all the Andorrans in general that I had come across in my brief four days visiting – which absolutely established my determination that I shall NEVER again set foot in this backward, parochial, uncultured and entirely uninteresting country.
User:diogocanelas
Trip type: Couples
My first choice in Andorra
21 May 2018
Hotel Exe Princep is always my first choice when I'm heading to Andorra. I've stayed there for 3 times already and I will comeback for more. The location is perfect, right in the city center of Andorra La Vella, the rooms are warm, comfortable and modern. Restaurant is good and not expensive. An inside pool would be a great addition, but you have the biggest spa in Europe just a few minutes away. Staff is very friendly. Nothing to complain. Totally recommend it.
User:Vicki B
Trip type: Business
Good location
02 May 2018
We stayed at this hotel for 2 nights. We were in town for business. The location is excellent in the heart of Andorra Le Vella right next to the pedestrain area and all the shopping.The rooms we had were very small. Could hardly open my suitcase. However it was still a nice room with modern amenities. It was clean and comfortable. The hotel offers a good breakfast buffet. If you come by car there is no parking and you have to park for a fee in one of the surrounding parking sturctures. The hotel staff was very freindly and helpfulThe wi fi worked well.
User:Paul S
Trip type: Family
Excellent Hotel
29 Jul 2017
Excellent hotel in a very central location. Excellent rooms and friendly and helpful staff. Buffet breakfast was very good. Would highly recommend this hotel to anyone. A nice touch to leave a bottle of water each in the room