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Crown Metropol Melbourne

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Crown Metropol Melbourne

locationMelbourne CBD, Melbourne - VIC

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About Crown Metropol MelbourneAbout Crown Metropol Melbourne

Location

The hotel is conveniently located adjacent to the Crown Entertainment Complex, Crown Towers Hotel and Crown Promenade Hotel. Melbourne's vibrant Southbank precinct, the Melbourne Convention and Exhibition Centre and Docklands are just a short walk away.

Facility

The hotel has 6 lifts and features 658 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A telephone, satellite television, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. The sun loungers are perfect for soaking up some sun. The hot tub in the pool area promises pure relaxation. With tennis available, active guests can exercise to their heart's content. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, bowling, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and hydrotherapy treatments. Leisure facilities include an entertainment programme, live music, a dance club, a casino and a nightclub.

Meals

Various dining options are available, including a restaurant, a café and a bar. Breakfast and a lunch à la carte offer culinary delights every day. Special culinary options, such as diet meals, are also available. In addition, special catering options and snacks are available.

Amenities at Crown Metropol Melbourne Amenities at Crown Metropol Melbourne

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Casino

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Bowling

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      Children's Entertainment

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun loungers

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      Tennis

LocationLocation

Map preview

Around this property:

Beach

3.7 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

3408

Very Good

1516

Average

548

Poor

287

Terrible

253

Recent Reviews: 6012

  • User:GlenJ23

    Trip type:

    Just terrible for the money

    rating15 Dec 2025

    You pay for the experience at hotels and you have pretty high expectations because of how much Crown costs. The pool for some stupid reason was closed during our visit. Whilst they informed us...

  • User:64katiej

    Trip type:

    First impressions sadly not up to scratch

    rating13 Dec 2025

    Worst check in experience ever. Queues were out the door, regardless of online or physical check in options. Severely understaffed and lack of capability. No visible management or leadership...

  • User:Mitchell-Family-01

    Trip type:

    Crown Metropol is superb!

    rating11 Dec 2025

    My wife and I stayed one night at Crown Metropol as part of our wedding anniversary. I paid a little extra for a higher floor room for the views of Melbourne. This is the second time we have stayed...

  • User:BenniTrajcevski

    Trip type:

    Used to be better

    rating07 Dec 2025

    It is Crown tower’s less fancy sister hotel but as a 5 star hotel it has flaws. Just simple things like a no free bottle of water, no decent toiletries and worn furniture are not a good look for a...

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